Instabilité récurrente de la clé Popp

pauzD · Avril 24, 2022, 11:41

Bonjour à tous,
Avant de jeter la clé Zigbee à la poubelle je sollicite la communauté pour conseils.
Depuis 1 semaine la communication était très instable avec des « endormissements » intempestifs de mes modules Xiaomi. Et depuis hier, impossible d’inclure quoi que ce soit, aucun module n’est capté par la clé.
Est-il possible qu’elle soit « dead »?
Ci dessous le log pendant la tentative d’inclusion.

[2022-04-24 13:35:40]DEBUG : Application frame 170 (getValue) received: b'0001f9'
[2022-04-24 13:35:40]DEBUG : Free buffers status EzspStatus.SUCCESS, value: 249
[2022-04-24 13:35:40]DEBUG : ezsp_counters: [MAC_RX_BROADCAST = 17, MAC_TX_BROADCAST = 113, MAC_RX_UNICAST = 0, MAC_TX_UNICAST_SUCCESS = 0, MAC_TX_UNICAST_RETRY = 0, MAC_TX_UNICAST_FAILED = 17, APS_DATA_RX_BROADCAST = 2, APS_DATA_TX_BROADCAST = 2, APS_DATA_RX_UNICAST = 0, APS_DATA_TX_UNICAST_SUCCESS = 0, APS_DATA_TX_UNICAST_RETRY = 0, APS_DATA_TX_UNICAST_FAILED = 0, ROUTE_DISCOVERY_INITIATED = 0, NEIGHBOR_ADDED = 0, NEIGHBOR_REMOVED = 0, NEIGHBOR_STALE = 0, JOIN_INDICATION = 0, CHILD_REMOVED = 0, ASH_OVERFLOW_ERROR = 0, ASH_FRAMING_ERROR = 0, ASH_OVERRUN_ERROR = 0, NWK_FRAME_COUNTER_FAILURE = 0, APS_FRAME_COUNTER_FAILURE = 0, UTILITY = 0, APS_LINK_KEY_NOT_AUTHORIZED = 0, NWK_DECRYPTION_FAILURE = 0, APS_DECRYPTION_FAILURE = 0, ALLOCATE_PACKET_BUFFER_FAILURE = 0, RELAYED_UNICAST = 0, PHY_TO_MAC_QUEUE_LIMIT_REACHED = 0, PACKET_VALIDATE_LIBRARY_DROPPED_COUNT = 0, TYPE_NWK_RETRY_OVERFLOW = 0, PHY_CCA_FAIL_COUNT = 130, BROADCAST_TABLE_FULL = 0, PTA_LO_PRI_REQUESTED = 0, PTA_HI_PRI_REQUESTED = 0, PTA_LO_PRI_DENIED = 0, PTA_HI_PRI_DENIED = 0, PTA_LO_PRI_TX_ABORTED = 0, PTA_HI_PRI_TX_ABORTED = 0, ADDRESS_CONFLICT_SENT = 0, EZSP_FREE_BUFFERS = 249]
[2022-04-24 13:35:50]DEBUG : Send command readCounters: ()
[2022-04-24 13:35:50]DEBUG : Sending: b'03dd21a9a52ad33c7e'
[2022-04-24 13:35:50]DEBUG : Data frame: b'31dda1a9a52a00b228944a25aa559249894e25abefce678bfdc66389fc7e3fa7ebcdde6f8fffc7dbd5d2698c4623a9ec763ba5ea758241984c2613b1e070381c0e07bbe5ca650c459a4d9e4f9ff7c3d9d46a35a2519048248d467e'
[2022-04-24 13:35:50]DEBUG : Sending: b'8430fc7e'
[2022-04-24 13:35:50]DEBUG : Application frame 241 (readCounters) received: b'15007100000000000000150002000200000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000860000000000000000000000000000000000'
[2022-04-24 13:35:50]DEBUG : Send command getValue: (,)
[2022-04-24 13:35:50]DEBUG : Sending: b'14e221a9fe2a16df667e'
[2022-04-24 13:35:50]DEBUG : Data frame: b'42e2a1a9fe2a15b3a053cb7e'
[2022-04-24 13:35:50]DEBUG : Sending: b'8520dd7e'
[2022-04-24 13:35:50]DEBUG : Application frame 170 (getValue) received: b'0001f9'
[2022-04-24 13:35:50]DEBUG : Free buffers status EzspStatus.SUCCESS, value: 249
[2022-04-24 13:35:50]DEBUG : ezsp_counters: [MAC_RX_BROADCAST = 21, MAC_TX_BROADCAST = 113, MAC_RX_UNICAST = 0, MAC_TX_UNICAST_SUCCESS = 0, MAC_TX_UNICAST_RETRY = 0, MAC_TX_UNICAST_FAILED = 21, APS_DATA_RX_BROADCAST = 2, APS_DATA_TX_BROADCAST = 2, APS_DATA_RX_UNICAST = 0, APS_DATA_TX_UNICAST_SUCCESS = 0, APS_DATA_TX_UNICAST_RETRY = 0, APS_DATA_TX_UNICAST_FAILED = 0, ROUTE_DISCOVERY_INITIATED = 0, NEIGHBOR_ADDED = 0, NEIGHBOR_REMOVED = 0, NEIGHBOR_STALE = 0, JOIN_INDICATION = 0, CHILD_REMOVED = 0, ASH_OVERFLOW_ERROR = 0, ASH_FRAMING_ERROR = 0, ASH_OVERRUN_ERROR = 0, NWK_FRAME_COUNTER_FAILURE = 0, APS_FRAME_COUNTER_FAILURE = 0, UTILITY = 0, APS_LINK_KEY_NOT_AUTHORIZED = 0, NWK_DECRYPTION_FAILURE = 0, APS_DECRYPTION_FAILURE = 0, ALLOCATE_PACKET_BUFFER_FAILURE = 0, RELAYED_UNICAST = 0, PHY_TO_MAC_QUEUE_LIMIT_REACHED = 0, PACKET_VALIDATE_LIBRARY_DROPPED_COUNT = 0, TYPE_NWK_RETRY_OVERFLOW = 0, PHY_CCA_FAIL_COUNT = 134, BROADCAST_TABLE_FULL = 0, PTA_LO_PRI_REQUESTED = 0, PTA_HI_PRI_REQUESTED = 0, PTA_LO_PRI_DENIED = 0, PTA_HI_PRI_DENIED = 0, PTA_LO_PRI_TX_ABORTED = 0, PTA_HI_PRI_TX_ABORTED = 0, ADDRESS_CONFLICT_SENT = 0, EZSP_FREE_BUFFERS = 249]
[2022-04-24 13:36:00]DEBUG : Send command readCounters: ()
[2022-04-24 13:36:00]DEBUG : Sending: b'25e321a9a52aa8937e'
[2022-04-24 13:36:00]DEBUG : Data frame: b'53e3a1a9a52a0cb22b944a25aa559249854e25abefce678bfdc66389fc7e3fa7ebcdde6f8fffc7dbd5d2698c4623a9ec763ba5ea758241984c2613b1e070381c0e07bbe5ca6501459a4d9e4f9ff7c3d9d46a35a25190482441657e'
[2022-04-24 13:36:00]DEBUG : Sending: b'8610be7e'
[2022-04-24 13:36:00]DEBUG : Application frame 241 (readCounters) received: b'190072000000000000001900020002000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000008b0000000000000000000000000000000000'
[2022-04-24 13:36:00]DEBUG : Send command getValue: (,)
[2022-04-24 13:36:00]DEBUG : Sending: b'36e021a9fe2a165a337e'
[2022-04-24 13:36:00]DEBUG : Data frame: b'64e0a1a9fe2a15b3a021197e'
[2022-04-24 13:36:00]DEBUG : Sending: b'87009f7e'
[2022-04-24 13:36:00]DEBUG : Application frame 170 (getValue) received: b'0001f9'
[2022-04-24 13:36:00]DEBUG : Free buffers status EzspStatus.SUCCESS, value: 249
[2022-04-24 13:36:00]DEBUG : ezsp_counters: [MAC_RX_BROADCAST = 25, MAC_TX_BROADCAST = 114, MAC_RX_UNICAST = 0, MAC_TX_UNICAST_SUCCESS = 0, MAC_TX_UNICAST_RETRY = 0, MAC_TX_UNICAST_FAILED = 25, APS_DATA_RX_BROADCAST = 2, APS_DATA_TX_BROADCAST = 2, APS_DATA_RX_UNICAST = 0, APS_DATA_TX_UNICAST_SUCCESS = 0, APS_DATA_TX_UNICAST_RETRY = 0, APS_DATA_TX_UNICAST_FAILED = 0, ROUTE_DISCOVERY_INITIATED = 0, NEIGHBOR_ADDED = 0, NEIGHBOR_REMOVED = 0, NEIGHBOR_STALE = 0, JOIN_INDICATION = 0, CHILD_REMOVED = 0, ASH_OVERFLOW_ERROR = 0, ASH_FRAMING_ERROR = 0, ASH_OVERRUN_ERROR = 0, NWK_FRAME_COUNTER_FAILURE = 0, APS_FRAME_COUNTER_FAILURE = 0, UTILITY = 0, APS_LINK_KEY_NOT_AUTHORIZED = 0, NWK_DECRYPTION_FAILURE = 0, APS_DECRYPTION_FAILURE = 0, ALLOCATE_PACKET_BUFFER_FAILURE = 0, RELAYED_UNICAST = 0, PHY_TO_MAC_QUEUE_LIMIT_REACHED = 0, PACKET_VALIDATE_LIBRARY_DROPPED_COUNT = 0, TYPE_NWK_RETRY_OVERFLOW = 0, PHY_CCA_FAIL_COUNT = 139, BROADCAST_TABLE_FULL = 0, PTA_LO_PRI_REQUESTED = 0, PTA_HI_PRI_REQUESTED = 0, PTA_LO_PRI_DENIED = 0, PTA_HI_PRI_DENIED = 0, PTA_LO_PRI_TX_ABORTED = 0, PTA_HI_PRI_TX_ABORTED = 0, ADDRESS_CONFLICT_SENT = 0, EZSP_FREE_BUFFERS = 249]
[2022-04-24 13:36:10]DEBUG : Send command readCounters: ()
[2022-04-24 13:36:10]DEBUG : Sending: b'47e121a9a52a38487e'
[2022-04-24 13:36:10]DEBUG : Data frame: b'75e1a1a9a52a0bb22a944a25aa559249824e25abefce678bfdc66389fc7e3fa7ebcdde6f8fffc7dbd5d2698c4623a9ec763ba5ea758241984c2613b1e070381c0e07bbe5ca651b459a4d9e4f9ff7c3d9d46a35a25190482496057e'
[2022-04-24 13:36:10]DEBUG : Sending: b'8070787e'
[2022-04-24 13:36:10]DEBUG : Application frame 241 (readCounters) received: b'1e0073000000000000001e0002000200000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000910000000000000000000000000000000000'
[2022-04-24 13:36:10]DEBUG : Send command getValue: (,)
[2022-04-24 13:36:10]DEBUG : Sending: b'50e621a9fe2a16c5ed7e'
[2022-04-24 13:36:10]DEBUG : Data frame: b'06e6a1a9fe2a15b3a09f907e'
[2022-04-24 13:36:10]DEBUG : Sending: b'8160597e'
[2022-04-24 13:36:10]DEBUG : Application frame 170 (getValue) received: b'0001f9'
[2022-04-24 13:36:10]DEBUG : Free buffers status EzspStatus.SUCCESS, value: 249
[2022-04-24 13:36:10]DEBUG : ezsp_counters: [MAC_RX_BROADCAST = 30, MAC_TX_BROADCAST = 115, MAC_RX_UNICAST = 0, MAC_TX_UNICAST_SUCCESS = 0, MAC_TX_UNICAST_RETRY = 0, MAC_TX_UNICAST_FAILED = 30, APS_DATA_RX_BROADCAST = 2, APS_DATA_TX_BROADCAST = 2, APS_DATA_RX_UNICAST = 0, APS_DATA_TX_UNICAST_SUCCESS = 0, APS_DATA_TX_UNICAST_RETRY = 0, APS_DATA_TX_UNICAST_FAILED = 0, ROUTE_DISCOVERY_INITIATED = 0, NEIGHBOR_ADDED = 0, NEIGHBOR_REMOVED = 0, NEIGHBOR_STALE = 0, JOIN_INDICATION = 0, CHILD_REMOVED = 0, ASH_OVERFLOW_ERROR = 0, ASH_FRAMING_ERROR = 0, ASH_OVERRUN_ERROR = 0, NWK_FRAME_COUNTER_FAILURE = 0, APS_FRAME_COUNTER_FAILURE = 0, UTILITY = 0, APS_LINK_KEY_NOT_AUTHORIZED = 0, NWK_DECRYPTION_FAILURE = 0, APS_DECRYPTION_FAILURE = 0, ALLOCATE_PACKET_BUFFER_FAILURE = 0, RELAYED_UNICAST = 0, PHY_TO_MAC_QUEUE_LIMIT_REACHED = 0, PACKET_VALIDATE_LIBRARY_DROPPED_COUNT = 0, TYPE_NWK_RETRY_OVERFLOW = 0, PHY_CCA_FAIL_COUNT = 145, BROADCAST_TABLE_FULL = 0, PTA_LO_PRI_REQUESTED = 0, PTA_HI_PRI_REQUESTED = 0, PTA_LO_PRI_DENIED = 0, PTA_HI_PRI_DENIED = 0, PTA_LO_PRI_TX_ABORTED = 0, PTA_HI_PRI_TX_ABORTED = 0, ADDRESS_CONFLICT_SENT = 0, EZSP_FREE_BUFFERS = 249]
[2022-04-24 13:36:20]DEBUG : Send command readCounters: ()
[2022-04-24 13:36:20]DEBUG : Sending: b'61e721a9a52a4d247e'
[2022-04-24 13:36:20]DEBUG : Data frame: b'17e7a1a9a52a37b22a944a25aa559249be4e25abefce678bfdc66389fc7e3fa7ebcdde6f8fffc7dbd5d2698c4623a9ec763ba5ea758241984c2613b1e070381c0e07bbe5ca651f459a4d9e4f9ff7c3d9d46a35a251904824a5ac7e'
[2022-04-24 13:36:20]DEBUG : Sending: b'82503a7e'
[2022-04-24 13:36:20]DEBUG : Application frame 241 (readCounters) received: b'22007300000000000000220002000200000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000950000000000000000000000000000000000'
[2022-04-24 13:36:20]DEBUG : Send command getValue: (,)
[2022-04-24 13:36:20]DEBUG : Sending: b'72e421a9fe2a1640b87e'
[2022-04-24 13:36:20]DEBUG : Data frame: b'20e4a1a9fe2a15b3a0ed427e'
[2022-04-24 13:36:20]DEBUG : Sending: b'83401b7e'
[2022-04-24 13:36:20]DEBUG : Application frame 170 (getValue) received: b'0001f9'
[2022-04-24 13:36:20]DEBUG : Free buffers status EzspStatus.SUCCESS, value: 249
[2022-04-24 13:36:20]DEBUG : ezsp_counters: [MAC_RX_BROADCAST = 34, MAC_TX_BROADCAST = 115, MAC_RX_UNICAST = 0, MAC_TX_UNICAST_SUCCESS = 0, MAC_TX_UNICAST_RETRY = 0, MAC_TX_UNICAST_FAILED = 34, APS_DATA_RX_BROADCAST = 2, APS_DATA_TX_BROADCAST =

rennais35000 · Avril 24, 2022, 12:10

Bonjour,
Avant de te faire rabrouer par les spécialistes zigbee qui vont te répondre, rajoute vite les infos qu’ils ne vont pas manquer de te demander.
Sur quel matériel tu tournes, quel OS
Version jeedom, plugin, firmware
Si la clé est sur rallonge Usb sur un hub auto-alimenté
Bref tout ce qui peu donner une idée de ton installation.
Cordialement

pauzD · Avril 24, 2022, 12:20

merci pour la mise en garde
Machine virtuelle sous virtual Box install Jeedom 4.2.14 avec tous les plugins a jour.
Clé popp branchée directe sur port USB du NUC avec le dernier firmware installé.

pauzD · Avril 24, 2022, 6:09

Après une journée de recherche le problème s’est résolu tout seul en… rajoutant une rallonge USB entre la clé et le port USB!!
Si quelqu’un peut m’expliquer pourquoi je suis preneur!

rennais35000 · Avril 24, 2022, 6:36

Ils sont tous parti voter
C’était une des solutions qu’ils t’auraient donné. Je crois avoir lu qu’il pouvait y avoir des interférences avec le wifi et qu’il était bon de mettre une rallonge usb. Perso je n’ai pas le pb mais comme c’est sur un hub, il fait office de rallonge
Cool pour toi que ça remarche normalement, c’est toujours énervant que quelque chose qui marche se dégrade d’un coup, mais l’électronique à ses mystères. Un composant qui vieilli et une fréquence qui dérive du coup par exemple.

Yves19 · Avril 25, 2022, 6:23

Deux causes non mutuellement exclusives possibles :

la popp est placée trop près de l’émetteur WiFi de ton nuc et elle est saturée en réception par le signal de ce dernier
la popp est à côté ou sur un port USB3 qui est mal blindé. Ce dernier rayonne de manière parasite et perturbe la clef Zibgee.

Dans les deux cas le fait d’éloigner la popp de qq 10 de cm des perturbateurs doit résoudre le pb.

pauzD · Avril 25, 2022, 6:08

J’opte donc pour ta seconde possibilité car effectivement elle était branchée juste à côté d’un port USB3 non utilisé. Le nuc étant connecté en RJ45 et le wifi désactivé ça doit être ça!

Je vous remercie pour l’éclairage et j’espère que ma mésaventure pourra servir à d’autres.

system · Avril 26, 2022, 6:09

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