Impossible à installer ma clef conbee 2

Tonio1 · Septembre 21, 2025, 9:05

Bonjour à tous,

je n’arrive pas à installer ma clef conbee 2 acheté récemment avec le pluging deconz, j’ai acheter une seconde clef en pensant que la premiere ne marchais pas.
pour information je suis sur Jeedom installé sur Raspberry PI 4.

en premier lieu j’ai mis a jour la clef avec l’application Zshark, qui a bien fonctionné
j’ai mis la clef sur un port USB puis installé l’application Deconz avec ses dépendances (MQTT Manager + Demon fonctionnel)
dans l’onglet Configuration, j’ai installé Deconz en Local version Stable.

ensuite c’est la que le problème arrive:

dans partie Gateway, je renseigne ID, Nom, IP et Port puis je clic sur Décourverte et Récupérer Clef API. mais case « Clef API » reste « undefined ».

configuration1669×453 55.8 KB

dans le plugin, lorsque je veux passer en mode inclusion, ce message apparait:

je comprends bien que la clef API est manquante. pourtant dans les configurations de Jeedom/onglet API, j’ai bien une clef API qui apparait:

A plusieurs reprise j’ai désinstaller puis réinstaller le plugin sans succès, j’ai tenté aussi avec le pluging JeeZigbee, sans succès.

voila, je pense avoir tout dit
merci d’avoir pris le temps de lire ce post!

Antoine,

Informations Jeedom

Core : 4.4.20 (master)
DNS Jeedom : oui

Plugin : Deconz
Version : 2024-01-04 01:01:08 (stable)
Statut Démon : Démarré - (2025-09-20 07:42:43)

HugoVal11 · Septembre 21, 2025, 10:20

Houla …

Zshark est un sniffer, rien a voir avec une appli pour MAJ de firmware
La conbee marche avec deconz ou Z2M, donc soit deconz soit MQTT, sinon tu as des conflits.

Tu as vu ou ton tuto pour l’installation ? car la c’est n’importe quoi.

Et tu confond la clé API du plugin et celle de deconz.

As tu acces a Phoscon ?
Des logs de l’installation ou quand tu relances le demon ?

https://doc.jeedom.com/fr_FR/plugins/automation%20protocol/deconz/

Tonio1 · Septembre 22, 2025, 5:37

Bonjour HugoVal11,

Encore merci d’avoir pris le temps de me lire. Comme tu le vois, je suis plus que novice en matière de protocole Zigbee

du coup j’ai désinstaller MQTT Manager

oui j’ai accès à phoscon App, ma clef est bien visible.

pour finir, voici mes Log du Deconz:
deconz.txt (8,8 Ko)

Log d’install deconz Local :
deconz_install.txt (23,6 Ko)

Log Package deconz:
deconz_packages.txt (12,2 Ko)

Merci,

Antoine

Tonio16 · Septembre 22, 2025, 6:41

Bonjour

Mqtt2 n’est pas gênant en soit, ce serait surtout jeezigbee qui pourrait poser un problème de conflit avec deconz.

Pour logs, pas de fichier svp mais:

Dans la doc on lit ceci pour la clé api

Ensuite dans deconz (Phoscon, si vous l’avez installé en local il faut aller sur IPJEEDOM:8484) puis dans le menu en haut a gauche (les 3 petits trait) il faut aller sur “gateway” puis “advanced” et cliquer “Authenticate App” et enfin dans les 60s aller sur la configuration du plugin dans Jeedom, bien sauvegarder la liste des gateway si vous l’avez changer puis cliquer sur “Récuperer clef API”.

Antoine

Tonio1 · Septembre 24, 2025, 6:35

Bonsoir,

Merci pour l’info des logs, effectivement je ne savais pas.
voici les logs:

Deconz install:

********************************************************
*             Installation deconz                      *
********************************************************
Hit:1 http://raspbian.raspberrypi.org/raspbian bullseye InRelease
Hit:2 http://archive.raspberrypi.org/debian bullseye InRelease
Hit:3 https://deb.nodesource.com/node_20.x nodistro InRelease
Reading package lists...
Reading package lists...
Building dependency tree...
Reading state information...
libqt5serialport5 is already the newest version (5.15.2-2).
libqt5websockets5 is already the newest version (5.15.2-2).
0 upgraded, 0 newly installed, 0 to remove and 7 not upgraded.
Reading package lists...
Building dependency tree...
Reading state information...
sqlite3 is already the newest version (3.34.1-3+deb11u1).
0 upgraded, 0 newly installed, 0 to remove and 7 not upgraded.
It's arm64, RPI
--2025-09-22 23:18:30--  https://images.jeedom.com/resources/deconz/arm64/deconz.deb
Resolving images.jeedom.com (images.jeedom.com)... 51.91.143.68
Connecting to images.jeedom.com (images.jeedom.com)|51.91.143.68|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 14639902 (14M) [application/vnd.debian.binary-package]
Saving to: '/tmp/deconz.deb'
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11800K .......... .......... .......... .......... .......... 82% 2.50M 1s
11850K .......... .......... .......... .......... .......... 83% 2.28M 1s
11900K .......... .......... .......... .......... .......... 83% 2.62M 1s
11950K .......... .......... .......... .......... .......... 83% 2.28M 1s
12000K .......... .......... .......... .......... .......... 84% 2.46M 1s
12050K .......... .......... .......... .......... .......... 84% 2.68M 1s
12100K .......... .......... .......... .......... .......... 84% 2.53M 1s
12150K .......... .......... .......... .......... .......... 85% 2.36M 1s
12200K .......... .......... .......... .......... .......... 85% 2.36M 1s
12250K .......... .......... .......... .......... .......... 86% 2.35M 1s
12300K .......... .......... .......... .......... .......... 86% 2.58M 1s
12350K .......... .......... .......... .......... .......... 86% 2.63M 1s
12400K .......... .......... .......... .......... .......... 87% 2.61M 1s
12450K .......... .......... .......... .......... .......... 87% 2.31M 1s
12500K .......... .......... .......... .......... .......... 87% 2.11M 1s
12550K .......... .......... .......... .......... .......... 88% 2.51M 1s
12600K .......... .......... .......... .......... .......... 88% 2.65M 1s
12650K .......... .......... .......... .......... .......... 88% 2.61M 1s
12700K .......... .......... .......... .......... .......... 89% 2.53M 1s
12750K .......... .......... .......... .......... .......... 89% 2.30M 1s
12800K .......... .......... .......... .......... .......... 89% 2.58M 1s
12850K .......... .......... .......... .......... .......... 90% 2.83M 1s
12900K .......... .......... .......... .......... .......... 90% 2.98M 1s
12950K .......... .......... .......... .......... .......... 90% 2.76M 1s
13000K .......... .......... .......... .......... .......... 91% 2.39M 0s
13050K .......... .......... .......... .......... .......... 91% 2.52M 0s
13100K .......... .......... .......... .......... .......... 91% 2.39M 0s
13150K .......... .......... .......... .......... .......... 92% 2.12M 0s
13200K .......... .......... .......... .......... .......... 92% 2.55M 0s
13250K .......... .......... .......... .......... .......... 93% 2.93M 0s
13300K .......... .......... .......... .......... .......... 93% 2.22M 0s
13350K .......... .......... .......... .......... .......... 93% 2.50M 0s
13400K .......... .......... .......... .......... .......... 94% 2.23M 0s
13450K .......... .......... .......... .......... .......... 94% 2.49M 0s
13500K .......... .......... .......... .......... .......... 94% 2.87M 0s
13550K .......... .......... .......... .......... .......... 95% 2.42M 0s
13600K .......... .......... .......... .......... .......... 95% 3.14M 0s
13650K .......... .......... .......... .......... .......... 95% 2.76M 0s
13700K .......... .......... .......... .......... .......... 96% 2.68M 0s
13750K .......... .......... .......... .......... .......... 96% 2.04M 0s
13800K .......... .......... .......... .......... .......... 96% 2.89M 0s
13850K .......... .......... .......... .......... .......... 97% 2.22M 0s
13900K .......... .......... .......... .......... .......... 97% 2.81M 0s
13950K .......... .......... .......... .......... .......... 97% 2.03M 0s
14000K .......... .......... .......... .......... .......... 98% 3.10M 0s
14050K .......... .......... .......... .......... .......... 98% 1.99M 0s
14100K .......... .......... .......... .......... .......... 98% 3.07M 0s
14150K .......... .......... .......... .......... .......... 99% 2.54M 0s
14200K .......... .......... .......... .......... .......... 99% 3.02M 0s
14250K .......... .......... .......... .......... ......    100% 2.95M=5.6s
2025-09-22 23:18:36 (2.49 MB/s) - '/tmp/deconz.deb' saved [14639902/14639902]
dpkg: error processing archive /tmp/deconz.deb (--install):
package architecture (arm64) does not match system (armhf)
Errors were encountered while processing:
/tmp/deconz.deb
Hit:1 http://raspbian.raspberrypi.org/raspbian bullseye InRelease
Hit:2 http://archive.raspberrypi.org/debian bullseye InRelease
Hit:3 https://deb.nodesource.com/node_20.x nodistro InRelease
Reading package lists...
WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
Reading package lists...
Building dependency tree...
Reading state information...
0 upgraded, 0 newly installed, 0 to remove and 7 not upgraded.
Failed to disable unit: Unit file deconz-gui.service does not exist.
Failed to stop deconz-gui.service: Unit deconz-gui.service not loaded.
Failed to disable unit: Unit file deconz.service does not exist.
Failed to stop deconz.service: Unit deconz.service not loaded.
********************************************************
*             Installation terminée                    *
********************************************************

pour la clef API, j’ai bien effectué la procédure dans phoscon, mais je n’arrive toujours pas à récupérer la clef API.

Antoine

Tonio16 · Septembre 24, 2025, 7:11

Auriez-vous fait une recherche sur cette erreur? Le plugin est bien à jour?

Tonio1 · Septembre 24, 2025, 7:17

j’ai une version du 4 janv 2024:

j’ai bien comparé avec les Logs du pluggin:

Fifirept · Septembre 25, 2025, 6:52

Bonjour,

Ce qu’essaye de vous dire @Tonio16, c’est de revoir votre procédure de mise à jour de la clé en faisant une recherche sur l’erreur affichée.

.

system · Octobre 3, 2025, 3:56

Ce sujet a été automatiquement fermé après 24 heures suivant le dernier commentaire. Aucune réponse n’est permise dorénavant.