Problème accès Arlo

[seaf]

Bonjour, malgré la mise a jour du plugin Arlo (du 6/02) celui ci semble ne plus fonctionner. Voici pour les infos :

[2025-02-07 17:44:08] INFO  : Lancement démon
[2025-02-07 17:59:56] INFO  : Début d'activation du plugin
[2025-02-07 18:00:02] INFO  : Info sur le démon : {"log":"arlo","state":"nok","launchable":"ok","launchable_message":"Gestion automatique d\u00e9sactiv\u00e9e","auto":"0","last_launch":"2025-02-07 17:44:05"}
[2025-02-07 18:00:11] INFO  : Lancement démon
[2025-02-07 18:11:28] INFO  : Lancement démon

2025-02-06 00:28:25] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-06 00:28:39] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-06 00:28:49] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-06 00:29:03] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-06 00:29:08] ERROR  : failed to read modes (v2)
[2025-02-06 00:29:08] ERROR  : 4RD38776A2E3C: unable to read mode
[2025-02-06 00:29:13] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-06 00:29:27] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-06 00:29:37] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-06 00:29:51] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-06 00:30:00] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-06 00:45:09] INFO  : ffmpeg loglevel: info->info
[2025-02-06 00:45:09] INFO  : Starting daemon with log level: info
[2025-02-06 00:45:09] INFO  : Listening on 127.0.0.1:55064
[2025-02-06 00:45:09] ERROR  : session start failed
[2025-02-06 00:45:18] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-06 00:45:28] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-06 00:45:28] ERROR  : Unable to connect to Arlo
[2025-02-06 00:45:28] INFO  : Send async started with a cycle of 0.5s
[2025-02-06 03:00:06] ERROR  : Send command to daemon error: 'PyArlo' object has no attribute '_devices'
[2025-02-06 03:00:06] INFO  : get available modes for 0 locations
[2025-02-06 03:00:06] INFO  : get available modes for 0 basestations
[2025-02-06 03:00:06]WARNING : no device with id 4RD38776A2E3C
[2025-02-06 03:00:06]WARNING : no device with id 4RD38776A2E3C
[2025-02-06 14:06:28] INFO  : Start cloud record
[2025-02-06 14:06:29] ERROR  : Send command to daemon error: 'NoneType' object has no attribute 'start_recording_stream'
[2025-02-06 14:06:31] INFO  : Start cloud record
[2025-02-06 14:06:31] ERROR  : Send command to daemon error: 'NoneType' object has no attribute 'start_recording_stream'
[2025-02-06 14:07:31] INFO  : Stop cloud record
[2025-02-06 14:07:31] ERROR  : Send command to daemon error: 'NoneType' object has no attribute 'stop_recording'
[2025-02-06 14:07:31] INFO  : Stop cloud record
[2025-02-06 14:07:31] ERROR  : Send command to daemon error: 'NoneType' object has no attribute 'stop_recording'
[2025-02-07 03:00:07] ERROR  : Send command to daemon error: 'PyArlo' object has no attribute '_devices'
[2025-02-07 03:00:07] INFO  : get available modes for 0 locations
[2025-02-07 03:00:07] INFO  : get available modes for 0 basestations
[2025-02-07 03:00:07]WARNING : no device with id 4RD38776A2E3C
[2025-02-07 03:00:07]WARNING : no device with id 4RD38776A2E3C
[2025-02-07 15:16:54] INFO  : Start cloud record
[2025-02-07 15:16:54] ERROR  : Send command to daemon error: 'NoneType' object has no attribute 'start_recording_stream'
[2025-02-07 15:16:56] INFO  : Start cloud record
[2025-02-07 15:16:56] ERROR  : Send command to daemon error: 'NoneType' object has no attribute 'start_recording_stream'
[2025-02-07 15:17:56] INFO  : Stop cloud record
[2025-02-07 15:17:56] ERROR  : Send command to daemon error: 'NoneType' object has no attribute 'stop_recording'
[2025-02-07 15:17:56] INFO  : Stop cloud record
[2025-02-07 15:17:56] ERROR  : Send command to daemon error: 'NoneType' object has no attribute 'stop_recording'
[2025-02-07 16:35:00] INFO  : Signal 15 caught, exiting...
[2025-02-07 16:35:00] INFO  : Cancelling 3 tasks
[2025-02-07 16:35:00] INFO  : Listening cancelled
[2025-02-07 16:35:00] INFO  : Send async cancelled
[2025-02-07 16:35:00] INFO  : Shutdown
[2025-02-07 16:36:48] INFO  : ffmpeg loglevel: info->info
[2025-02-07 16:36:48] INFO  : Starting daemon with log level: info
[2025-02-07 16:36:48] INFO  : Listening on 127.0.0.1:55064
[2025-02-07 16:36:48] ERROR  : session start failed
[2025-02-07 16:36:58] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-07 16:37:07] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-07 16:37:07] ERROR  : Unable to connect to Arlo
[2025-02-07 16:37:07] INFO  : Send async started with a cycle of 0.5s
[2025-02-07 16:40:49] INFO  : Signal 15 caught, exiting...
[2025-02-07 16:40:49] INFO  : Cancelling 3 tasks
[2025-02-07 16:40:49] INFO  : Send async cancelled
[2025-02-07 16:40:49] INFO  : Listening cancelled
[2025-02-07 16:40:49] INFO  : Shutdown
[2025-02-07 16:44:09] INFO  : ffmpeg loglevel: info->info
[2025-02-07 16:44:09] INFO  : Starting daemon with log level: info
[2025-02-07 16:44:09] INFO  : Listening on 127.0.0.1:55064
[2025-02-07 16:44:10] ERROR  : session start failed
[2025-02-07 16:44:19] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-07 16:44:31] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-07 16:44:31] ERROR  : Unable to connect to Arlo
[2025-02-07 16:44:31] INFO  : Send async started with a cycle of 0.5s
[2025-02-07 16:50:23] INFO  : Start stream
[2025-02-07 16:50:23] ERROR  : Send command to daemon error: 'NoneType' object has no attribute 'start_stream'
[2025-02-07 16:50:45] INFO  : Stop stream
[2025-02-07 16:50:45] ERROR  : Send command to daemon error: 'NoneType' object has no attribute 'stop_stream'
[2025-02-07 16:50:49] INFO  : Start stream
[2025-02-07 16:50:49] ERROR  : Send command to daemon error: 'NoneType' object has no attribute 'start_stream'
[2025-02-07 16:50:53] INFO  : Stop stream
[2025-02-07 16:50:53] ERROR  : Send command to daemon error: 'NoneType' object has no attribute 'stop_stream'
[2025-02-07 16:59:57] INFO  : Signal 15 caught, exiting...
[2025-02-07 16:59:57] INFO  : Cancelling 3 tasks
[2025-02-07 16:59:57] INFO  : Listening cancelled
[2025-02-07 16:59:57] INFO  : Send async cancelled
[2025-02-07 16:59:57] INFO  : Shutdown
[2025-02-07 17:00:14] INFO  : ffmpeg loglevel: info->info
[2025-02-07 17:00:14] INFO  : Starting daemon with log level: info
[2025-02-07 17:00:14] INFO  : Listening on 127.0.0.1:55064
[2025-02-07 17:00:14] ERROR  : session start failed
[2025-02-07 17:00:24] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-07 17:00:35] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-07 17:00:35] ERROR  : Unable to connect to Arlo
[2025-02-07 17:00:35] INFO  : Send async started with a cycle of 0.5s
[2025-02-07 17:04:46] INFO  : Signal 15 caught, exiting...
[2025-02-07 17:04:46] INFO  : Cancelling 3 tasks
[2025-02-07 17:04:46] INFO  : Send async cancelled
[2025-02-07 17:04:46] INFO  : Listening cancelled
[2025-02-07 17:04:46] INFO  : Shutdown
[2025-02-07 17:11:31] INFO  : ffmpeg loglevel: info->info
[2025-02-07 17:11:31] INFO  : Starting daemon with log level: info
[2025-02-07 17:11:31] INFO  : Listening on 127.0.0.1:55064
[2025-02-07 17:11:31] INFO  : cookies file not created yet: [Errno 2] No such file or directory: '/tmp/.aarlo/cookies.txt'
[2025-02-07 17:11:44] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-07 17:11:54] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-07 17:11:54] ERROR  : Unable to connect to Arlo
[2025-02-07 17:11:54] INFO  : Send async started with a cycle of 0.5s
[2025-02-07 17:31:25] INFO  : Start cloud record
[2025-02-07 17:31:25] ERROR  : Send command to daemon error: 'NoneType' object has no attribute 'start_recording_stream'
[2025-02-07 17:31:27] INFO  : Start cloud record
[2025-02-07 17:31:27] ERROR  : Send command to daemon error: 'NoneType' object has no attribute 'start_recording_stream'
[2025-02-07 17:32:27] INFO  : Stop cloud record
[2025-02-07 17:32:27] ERROR  : Send command to daemon error: 'NoneType' object has no attribute 'stop_recording'
[2025-02-07 17:32:27] INFO  : Stop cloud record
[2025-02-07 17:32:27] ERROR  : Send command to daemon error: 'NoneType' object has no attribute 'stop_recording'

Merci

[Mips]

Bonjour,

Vous êtes sous debian 10 donc vous n’avez pas eu la mise à jour normalement; ce qui expliquerait qu’il ne sait pas se connecter.
Dans tous les cas cet version de Debian n’est plus supportée, veuillez installer debian 11.

Il manque des infos demandées dans la doc; notamment la page config du plugin pour pouvoir vérifier la version.
et les logs sembles mélangés, c’est difficile à lire. Il faudrait les vider et redémarrer le démon pour avoir un log propre.

[seaf]

Quelle déception cette histoire de Débian 11, remettre les mains dans le cambouis vraiment plus envie
pour le reste :

[2025-02-07 17:44:08] INFO  : Lancement démon
[2025-02-07 17:59:56] INFO  : Début d'activation du plugin
[2025-02-07 18:00:02] INFO  : Info sur le démon : {"log":"arlo","state":"nok","launchable":"ok","launchable_message":"Gestion automatique d\u00e9sactiv\u00e9e","auto":"0","last_launch":"2025-02-07 17:44:05"}
[2025-02-07 18:00:11] INFO  : Lancement démon
[2025-02-07 18:11:28] INFO  : Lancement démon
[2025-02-07 23:20:00] INFO  : Lancement démon

[2025-02-07 22:19:55] INFO  : Signal 15 caught, exiting...
[2025-02-07 22:19:55] INFO  : Cancelling 3 tasks
[2025-02-07 22:19:55] INFO  : Listening cancelled
[2025-02-07 22:19:55] INFO  : Send async cancelled
[2025-02-07 22:19:55] INFO  : Shutdown
[2025-02-07 22:20:03] INFO  : ffmpeg loglevel: info->info
[2025-02-07 22:20:03] INFO  : Starting daemon with log level: info
[2025-02-07 22:20:03] INFO  : Listening on 127.0.0.1:55064
[2025-02-07 22:20:13] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-07 22:20:22] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-07 22:20:22] ERROR  : Unable to connect to Arlo
[2025-02-07 22:20:22] INFO  : Send async started with a cycle of 0.5s

Merci pour l’aide et la réactivité

[Mips]

Ca m’inquiète que vous ayez pu installer la version, cela n’aurait pas du être possible et vous ne devriez plus installer de mise à jour (quelque soit le plugin) au risque de casser votre installation.

Ce n’est pas nous qui décidons de la fin de vie de Debian 10, c’est Debian, on ne fait que suivre.

je ne vais pas passer trop de temps sur un os obsolète que je ne test plus depuis des mois mais à tout hasard passez le log en debug et redémarrez le démon

n’essayez aucune commande s’il n’est pas connecté, ca ne sert à rien, et attention il y aura beaucoup de log; il ne me faut le log que jusque ces lignes:

ERROR  : Unable to connect to Arlo
INFO  : Send async started with a cycle of 0.5s

[seaf]

Merci, je me resigne a mettre les mains dans le cambouis
et voici pour les logs

[2025-02-08 13:43:18] INFO  : Signal 15 caught, exiting...
[2025-02-08 13:43:18] INFO  : Cancelling 3 tasks
[2025-02-08 13:43:18] INFO  : Listening cancelled
[2025-02-08 13:43:18] INFO  : Send async cancelled
[2025-02-08 13:43:18] INFO  : Shutdown
[2025-02-08 13:43:24] INFO  : ffmpeg loglevel: debug->debug
[2025-02-08 13:43:24] INFO  : Starting daemon with log level: debug
[2025-02-08 13:43:24] DEBUG  : Writing PID 18803 to /tmp/jeedom/arlo/daemon.pid
[2025-02-08 13:43:24] INFO  : Listening on 127.0.0.1:55064
[2025-02-08 13:43:24] DEBUG  : config: loaded
[2025-02-08 13:43:24] DEBUG  : background: starting
[2025-02-08 13:43:24] DEBUG  : backend: session file not read
[2025-02-08 13:43:24] DEBUG  : backend: looking for user_agent random
[2025-02-08 13:43:24] DEBUG  : backend: looking for user_agent firefox
[2025-02-08 13:43:24] DEBUG  : backend: oldish session, getting a new one
[2025-02-08 13:43:24] DEBUG  : backend: CloudFlare curve set to: secp384r1
[2025-02-08 13:43:24] DEBUG  : backend: looking for user_agent random
[2025-02-08 13:43:24] DEBUG  : backend: looking for user_agent iphone
[2025-02-08 13:43:25] DEBUG  : backend: login attempt #1
[2025-02-08 13:43:25] DEBUG  : Starting new HTTPS connection (1): ocapi-app.arlo.com:443
[2025-02-08 13:43:25] DEBUG  : https://ocapi-app.arlo.com:443 "OPTIONS /api/auth HTTP/1.1" 403 None
[2025-02-08 13:43:25] DEBUG  : https://ocapi-app.arlo.com:443 "POST /api/auth HTTP/1.1" 403 None
[2025-02-08 13:43:28] DEBUG  : backend: looking for user_agent random
[2025-02-08 13:43:28] DEBUG  : backend: looking for user_agent arlo
[2025-02-08 13:43:28] DEBUG  : backend: login attempt #2
[2025-02-08 13:43:28] DEBUG  : https://ocapi-app.arlo.com:443 "OPTIONS /api/auth HTTP/1.1" 403 26
[2025-02-08 13:43:28] DEBUG  : https://ocapi-app.arlo.com:443 "POST /api/auth HTTP/1.1" 403 26
[2025-02-08 13:43:31] DEBUG  : backend: looking for user_agent random
[2025-02-08 13:43:31] DEBUG  : backend: looking for user_agent arlo
[2025-02-08 13:43:31] DEBUG  : backend: login attempt #3
[2025-02-08 13:43:31] DEBUG  : https://ocapi-app.arlo.com:443 "OPTIONS /api/auth HTTP/1.1" 403 26
[2025-02-08 13:43:31] DEBUG  : https://ocapi-app.arlo.com:443 "POST /api/auth HTTP/1.1" 403 26
[2025-02-08 13:43:34] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-08 13:43:34] DEBUG  : backend: login failed, trying another ecdh_curve
[2025-02-08 13:43:34] DEBUG  : backend: CloudFlare curve set to: prime256v1
[2025-02-08 13:43:34] DEBUG  : backend: looking for user_agent random
[2025-02-08 13:43:34] DEBUG  : backend: looking for user_agent windows
[2025-02-08 13:43:34] DEBUG  : backend: login attempt #1
[2025-02-08 13:43:34] DEBUG  : Starting new HTTPS connection (1): ocapi-app.arlo.com:443
[2025-02-08 13:43:34] DEBUG  : https://ocapi-app.arlo.com:443 "OPTIONS /api/auth HTTP/1.1" 403 None
[2025-02-08 13:43:34] DEBUG  : https://ocapi-app.arlo.com:443 "POST /api/auth HTTP/1.1" 403 None
[2025-02-08 13:43:37] DEBUG  : backend: looking for user_agent random
[2025-02-08 13:43:37] DEBUG  : backend: looking for user_agent arlo
[2025-02-08 13:43:37] DEBUG  : backend: login attempt #2
[2025-02-08 13:43:37] DEBUG  : https://ocapi-app.arlo.com:443 "OPTIONS /api/auth HTTP/1.1" 403 26
[2025-02-08 13:43:37] DEBUG  : https://ocapi-app.arlo.com:443 "POST /api/auth HTTP/1.1" 403 26
[2025-02-08 13:43:40] DEBUG  : backend: looking for user_agent random
[2025-02-08 13:43:40] DEBUG  : backend: looking for user_agent firefox
[2025-02-08 13:43:40] DEBUG  : backend: login attempt #3
[2025-02-08 13:43:40] DEBUG  : https://ocapi-app.arlo.com:443 "OPTIONS /api/auth HTTP/1.1" 403 None
[2025-02-08 13:43:40] DEBUG  : https://ocapi-app.arlo.com:443 "POST /api/auth HTTP/1.1" 403 None
[2025-02-08 13:43:43] ERROR  : login failed: 403 - possible cloudflare issue
[2025-02-08 13:43:43] DEBUG  : backend: login failed, trying another ecdh_curve
[2025-02-08 13:43:43] DEBUG  : backend: failed to log in
[2025-02-08 13:43:43] ERROR  : Unable to connect to Arlo
[2025-02-08 13:43:43] INFO  : Send async started with a cycle of 0.5s

[Mips]

Je pense qu’ici le mieux c’est de couper le mode auto et d’attendre quelques heures, voir 24h, avant d’essayer à nouveau
Si c’est cloudflare qui bloque il faut attendre de sortir de leur blacklist

[seaf]

Merci, je vais suivre vos conseils. je vous tiens au courant. Bonne fin de journée.

[seaf]

Bonjour, j’ai patienté comme vous me l’avez conseillé puis relancé le plugin et tout est rentré dans l’ordre. Ça m’a motivé à passer à Debian 11. Merci !