Nouvelle box Atlas - Impossible de faire la mise à jour Core

Bonjour,

j’ai recu ma box Atlas il y a un peu moins d’une semaine et je suis bloqué dans la mise à jour du Core.
La version actuelle du core est 4.1.25. Toutes tentatives se soldent par des échecs.

Situation actuelle :

  • Box Jeedom branchée directement sur ma box Bouygues

Procédure de MAJ
→ Reglages/Système/Centre de Mise à jour
→ Mettre à jour
→ je coche que « Uniquement le Core »

ci-dessous les 20 tentatives de cet après-midi (5 heures)

[START UPDATE]
****Update from 4.1.25 (2024-01-07 13:03:23)****
Parameters : {"preUpdate":"0","backup::before":"0","plugins":"0","core":"1","force":"0","update::reapply":""}
Send begin of update event | OK
Check rights | OK
Download url : https://github.com/jeedom/core/archive/V4-stable.zip
Download in progress--2024-01-07 13:03:24--  https://github.com/jeedom/core/archive/V4-stable.zip
Resolving github.com (github.com) 140.82.121.4
Connecting to github.com (github.com)|140.82.121.4|:443 connected.
HTTP request sent, awaiting response
302 Found
Location: https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable [following]
--2024-01-07 13:03:25--  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Resolving codeload.github.com (codeload.github.com) 140.82.121.9
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response 200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K
1% 2.60M=0.4s
2024-01-07 13:18:26 (2.60 MB/s) - Read error at byte 1054126/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 13:18:27--  (try: 2)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response 200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K                                                        0%  593K=0.07s
2024-01-07 13:33:27 (593 KB/s) - Read error at byte 1054126/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 13:33:29--  (try: 3)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response
200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K                                                        0% 1.04M=0.02s
2024-01-07 13:48:30 (1.04 MB/s) - Read error at byte 1054126/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 13:48:33--  (try: 4)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response
200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K
0% 2.26M=0.2s
2024-01-07 14:03:33 (2.26 MB/s) - Read error at byte 1054126/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 14:03:37--  (try: 5)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response 200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K  .
0% 1.18M=0.5s
2024-01-07 14:18:38 (1.18 MB/s) - Read error at byte 1054126/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 14:18:43--  (try: 6)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response 200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K
.
. .
1% 15.4K=73s
2024-01-07 14:34:56 (15.4 KB/s) - Read error at byte 1146482/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 14:35:02--  (try: 7)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response 200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K .
0% 71.6K=3.6s
2024-01-07 14:50:06 (71.6 KB/s) - Read error at byte 1146482/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 14:50:13--  (try: 8)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response 200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K
0%  357K=1.8s
2024-01-07 15:05:15 (357 KB/s) - Read error at byte 1146482/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 15:05:23--  (try: 9)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response 200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K
.
0% 1.84M=0.3s
2024-01-07 15:20:24 (1.84 MB/s) - Read error at byte 1146482/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 15:20:33--  (try:10)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response 200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K
.
0% 1.61M=0.4s
2024-01-07 15:35:34 (1.61 MB/s) - Read error at byte 1146482/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 15:35:44--  (try:11)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response 200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K
2%  829K=2.7s
2024-01-07 15:50:47 (829 KB/s) - Read error at byte 2320644/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 15:50:57--  (try:12)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response
200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K
.
0% 6.69K=1m57s
2024-01-07 16:07:54 (6.69 KB/s) - Read error at byte 2320644/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 16:08:04--  (try:13)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response
200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K
.
0%  332K=1.8s
2024-01-07 16:23:06 (332 KB/s) - Read error at byte 2320644/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 16:23:16--  (try:14)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response 200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K
.
1%  116K=7.9s
2024-01-07 16:38:24 (116 KB/s) - Read error at byte 2320644/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 16:38:34--  (try:15)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response 200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K
2%  282K=8.5s
2024-01-07 16:53:43 (282 KB/s) - Read error at byte 2461211/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 16:53:53--  (try:16)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response 200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K
.
.
1% 8.92K=2m13s
2024-01-07 17:11:06 (8.92 KB/s) - Read error at byte 2461211/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 17:11:16--  (try:17)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response 200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K
.
0% 1.79K=1m57s
2024-01-07 17:28:13 (1.79 KB/s) - Read error at byte 2461211/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 17:28:23--  (try:18)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response
200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K .
0%  336K=0.3s
2024-01-07 17:43:24 (336 KB/s) - Read error at byte 2461211/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 17:43:34--  (try:19)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response
200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K
0% 1.87M=0.07s
2024-01-07 17:58:35 (1.87 MB/s) - Read error at byte 2461211/82253287 (Resource temporarily unavailable, try again.). Retrying.
--2024-01-07 17:58:45--  (try:20)  https://codeload.github.com/jeedom/core/zip/refs/heads/V4-stable
Connecting to codeload.github.com (codeload.github.com)|140.82.121.9|:443 connected.
HTTP request sent, awaiting response 200 | OK
Length: 82253287 (78M) [application/zip]
Saving to: '/tmp/jeedom/install/jeedom_update.zip'
0K
0%  885K=0.3s
2024-01-07 18:13:45 (885 KB/s) - Read error at byte 2461211/82253287 (Resource temporarily unavailable, try again.). Giving up. | OK
Cleaning folders | OK
Create temporary folder | OK
Unzip in progressError during update : Unable to unzip file : /tmp/jeedom/install/jeedom_update.zipDetails : Array
(
)
[END UPDATE ERROR]
PHP Fatal error:  Uncaught Exception: Unable to unzip file : /tmp/jeedom/install/jeedom_update.zip in /var/www/html/install/update.php:159
Stack trace:
#0 {main}
thrown in /var/www/html/install/update.php on line 159

Que dois-je faire ?

Bonjour,

Faire une demande de support à Jeedom.

akenad :slight_smile:

Bonjour Akenad,

merci de ta suggestion. J’ai fait un ticket et voila la réponse
"Bonjour,
D’après l’erreur c’est un soucis avec votre accès internet. Malheureusement je n’aurais pas de solution de mon coté il faut peut etre attendre et relancer."

Sujet soldé.
J’ai essayé de passer en WIFI par la box mais ça n’a pas fonctionné (impossible de se connecter)
Je suis passé par point d’accès (téléphone) qui a pu faire la mise à jour sans aucun problème.
La solution est trouvée mais pas le problème…

Ce sujet a été automatiquement fermé après 24 heures suivant le dernier commentaire. Aucune réponse n’est permise dorénavant.