Bonjour, j’ai depuis peu cette erreur et je n’en trouve pas la raison et je ne semble pas le seul dans ce cas :
netatmo L’équipement xxxxxx (Weather Station xxxxxx) est en erreur : Internal error(2)
Informations Jeedom
Core : 4.4.19 (master)
DNS Jeedom : oui
Plugin : Netatmo
Version : 2024-10-07 01:05:42 (stable)
J’ai aussi ce problème depuis 2 jours.
Idem pour moi je l’ai eu plusieurs fois
idem depuis près de 2 semaines. 1 à 2 fois par jour.
En dehors de ce message dans les logs, cela ne semble pas poser de problème.
Bonjour,
idem pour moi, tous les jours plusieurs fois
Bonjour,
Je continue à avoir le message d’erreur:
" L’équipement xxxxxx (Weather Station xxxxxx) est en erreur : Internal error(2) ".
Le problème a-t-il été résolu ?
Avez-vous toujours ce message d’erreur ?
D’avance merci pour vos réponses
Moi aussi j’ai toujours le message.
A la lecture de vos messages, je me sens moins seul, mais pour autant ça ne résout rien 
Depuis que je suis passé en version 4 sur Jeedom (2 ans il me semble) je n’ai jamais eu autant de bugs avec tout. Il faut dire qu’il faudrait une sacrée équipe de développeurs pour suivre les mises à jour de Debian. L’équipe Jeedom essaie de déboguer la version 11, et quand tout marchera nickel ils pourront s’occuper de la 12 (je crois qu’ils le font déjà)
L’informatique, il n’y aura jamais de chômage
Il ne faut pas tout confondre,
vous aurez le même message que ça soit en debian1 ou debian17, c’est l’api Netatmo qui renvoie cette l’erreur et le plugin ne fait que la reporter…
Merci bien pour cette précision.
Je suppose qu’on ne sait pas pourquoi mais là au moins ça répond à la question.
Pas moyen de filtrer ce message?
Si mais c’est un couteau à double tranchant, si le plugin ne remonte pas ce dysfonctionnement on trouvera à se plaindre qu’on a pas eu l’info !
Et que le plugin ne fonctionne pas, là au moins on sait pourquoi.
Ces jours ci je n’ai pas d’alarme… Une fois de temps en temps ce n’est pas gênant.
Tu peux toujours nous apprendre comment filtrer ce message, moi perso, j’aime bien apprendre. Je note ça sur mes docs 
Bonjour
finalement je veux bien l’astuce pour désactiver cette alarme que je reçois quasiment 1 fois par jour
d’avance merci
Bonjour,
J’ai aussi cette erreur tous les jours suis en Jeedom 4.4.19 et Debian 11.8. Visiblement tout semble fonctionner correctement … ?
Merci.
Bonjour
Même problème apparu récemment et qui n’existait pas « avant »
(je ne sais pas si c’est le passage sur Atlas, en Débian 11 (Décembre 2024), ou la version netatmo (2024-10-07, Changelog : Correction de warnings, …) ou un changement de l’API / serveur Netatmo)
Mais puisque tout fonctionne…
ou du moins que l’on peut se passer une fois d’un rafraîchissement de valeurs (cron 10 min) (*)
Chez moi c’est toujours sur request : /homestatus?options
En cas d’erreur, peut on relancer une demande 2 min plus tard sans attendre le cron de 10 min ?
et dégrader ce type d’erreur la première fois en « Warning » ? et le mettre en « Erreur » si 2 échecs consécutifs
A ma connaissance le message en warning restera dans le log netatmo (point d’exclamation orange) mais sans apparaître dans le « Centre de message » Jeedom
(*) c’est vrai qu’en l’absence de remontée de l’anémomètre sur 20 minutes, une rafale de vent peut détruire un store banne déployé…
[2025-03-12 04:41:04][DEBUG] : [netatmo cloud] request : /getstationsdata
[2025-03-12 04:41:04][DEBUG] : [netatmo cloud] response : {"body":{"devices":[{"_id":"x:xx:x:x:xx:xx","station_name":"Therm. Maison (Salon)","date_setup":1483648932,"last_setup":1483648932,"type":"NAMain","last_status_store":1741750605,"module_name":"Salon","firmware":204,"last_upgrade":1483648844,"wifi_status":62,"reachable":true,"co2_calibrating":false,"data_type":["Temperature","CO2","Humidity","Noise","Pressure"],"place":{"altitude":232,"city":"Nice","country":"FR","timezone":"Europe\/Paris","location":[7.216193675994873,43.71903991699219]},"home_id":"xxxxxxxxxx","home_name":"Therm. Maison","dashboard_data":{"time_utc":1741750604,"Temperature":20.5,"CO2":605,"Humidity":57,"Noise":39,"Pressure":1000.2,"AbsolutePressure":973,"min_temp":20.3,"max_temp":21,"date_max_temp":1741734135,"date_min_temp":1741744846,"temp_trend":"stable","pressure_trend":"down"},"modules":[{"_id":"02:00:00:27:40:62","type":"NAModule1","module_name":"Ext\u00e9rieur","last_setup":1483648772,"data_type":["Temperature","Humidity"],"battery_percent":57,"reachable":true,"firmware":53,"last_message":1741750604,"last_seen":1741750572,"rf_status":56,"battery_vp":5228,"dashboard_data":{"time_utc":1741750572,"Temperature":7.9,"Humidity":87,"min_temp":7.7,"max_temp":8.7,"date_max_temp":1741734114,"date_min_temp":1741747547,"temp_trend":"stable"}},{"_id":"03:00:00:02:82:f0","type":"NAModule4","module_name":"Chambre parents","last_setup":1452023075,"data_type":["Temperature","CO2","Humidity"],"battery_percent":35,"reachable":true,"firmware":53,"last_message":1741750604,"last_seen":1741750597,"rf_status":75,"battery_vp":4824,"dashboard_data":{"time_utc":1741750597,"Temperature":18.4,"CO2":813,"Humidity":61,"min_temp":18.4,"max_temp":18.9,"date_max_temp":1741734089,"date_min_temp":1741747265,"temp_trend":"stable"}},{"_id":"03:00:00:05:f8:3a","type":"NAModule4","module_name":"Chambre invit\u00e9s","last_setup":1512073836,"data_type":["Temperature","CO2","Humidity"],"battery_percent":35,"reachable":true,"firmware":53,"last_message":1741750604,"last_seen":1741750597,"rf_status":66,"battery_vp":4836,"dashboard_data":{"time_utc":1741750597,"Temperature":18.1,"CO2":610,"Humidity":62,"min_temp":18.1,"max_temp":18.8,"date_max_temp":1741734089,"date_min_temp":1741748752,"temp_trend":"stable"}},{"_id":"03:00:00:04:aa:a0","type":"NAModule4","module_name":"Bureau","last_setup":1526135919,"data_type":["Temperature","CO2","Humidity"],"battery_percent":38,"reachable":true,"firmware":53,"last_message":1741750604,"last_seen":1741750585,"rf_status":65,"battery_vp":4878,"dashboard_data":{"time_utc":1741750585,"Temperature":18.9,"CO2":702,"Humidity":58,"min_temp":18.9,"max_temp":19.4,"date_max_temp":1741734127,"date_min_temp":1741745099,"temp_trend":"stable"}},{"_id":"05:00:00:04:f7:c8","type":"NAModule3","module_name":"Pluviom\u00e8tre","last_setup":1542915794,"data_type":["Rain"],"battery_percent":45,"reachable":true,"firmware":14,"last_message":1741750604,"last_seen":1741750598,"rf_status":61,"battery_vp":4780,"dashboard_data":{"time_utc":1741750598,"Rain":0,"sum_rain_1":0,"sum_rain_24":0.6}},{"_id":"06:00:00:04:1b:ca","type":"NAModule2","module_name":"Ane\u0301mome\u0300tre","last_setup":1579199812,"data_type":["Wind"],"battery_percent":64,"reachable":true,"firmware":27,"last_message":1741750604,"last_seen":1741750604,"rf_status":62,"battery_vp":5268,"dashboard_data":{"time_utc":1741750598,"WindStrength":15,"WindAngle":252,"GustStrength":32,"GustAngle":229,"max_wind_str":37,"max_wind_angle":245,"date_max_wind_str":1741743503}}]}],"user":{"mail":"stephane.rault2@free.fr","administrative":{"country":"FR","reg_locale":"fr-FR","lang":"fr","unit":0,"windunit":0,"pressureunit":0,"feel_like_algo":0}}},"status":"ok","time_exec":0.06450200080871582,"time_server":1741750864}
[2025-03-12 04:41:07][DEBUG] : [netatmo cloud] request : /homesdata
[2025-03-12 04:41:07][DEBUG] : [netatmo cloud] response : {"body":{"homes":[{"id":"xxxxxxxxxx","name":"Therm. Maison","altitude":232,"coordinates":[xxx],"country":"FR","timezone":"Europe\/Paris","rooms":[{"id":"3357681169","name":"Bureau","type":"home_office","module_ids":["03:00:00:04:aa:a0"]},{"id":"2742811697","name":"Salon","type":"livingroom","module_ids":["x:xx:x:x:xx:xx"]},{"id":"3191309012","name":"Chambre parents","type":"bedroom","module_ids":["03:00:00:02:82:f0"]},{"id":"4239390602","name":"Ext\u00e9rieur","type":"outdoor","module_ids":["02:00:00:27:40:62","05:00:00:04:f7:c8","06:00:00:04:1b:ca"]},{"id":"2261571536","name":"Chambre invit\u00e9s","type":"bedroom","module_ids":["03:00:00:05:f8:3a"]}],"modules":[{"id":"x:xx:x:x:xx:xx","type":"NAMain","name":"Salon","setup_date":1483648932,"room_id":"2742811697","modules_bridged":["02:00:00:27:40:62","03:00:00:02:82:f0","03:00:00:05:f8:3a","03:00:00:04:aa:a0","05:00:00:04:f7:c8","06:00:00:04:1b:ca"]},{"id":"02:00:00:27:40:62","type":"NAModule1","name":"Ext\u00e9rieur","setup_date":1483648772,"room_id":"4239390602","bridge":"x:xx:x:x:xx:xx"},{"id":"03:00:00:02:82:f0","type":"NAModule4","name":"Chambre parents","setup_date":1452023075,"room_id":"3191309012","bridge":"x:xx:x:x:xx:xx"},{"id":"03:00:00:05:f8:3a","type":"NAModule4","name":"Chambre invit\u00e9s","setup_date":1512073836,"room_id":"2261571536","bridge":"x:xx:x:x:xx:xx"},{"id":"03:00:00:04:aa:a0","type":"NAModule4","name":"Bureau","setup_date":1526135919,"room_id":"3357681169","bridge":"x:xx:x:x:xx:xx"},{"id":"05:00:00:04:f7:c8","type":"NAModule3","name":"Pluviom\u00e8tre","setup_date":1542915794,"room_id":"4239390602","bridge":"x:xx:x:x:xx:xx"},{"id":"06:00:00:04:1b:ca","type":"NAModule2","name":"Ane\u0301mome\u0300tre","setup_date":1579199812,"room_id":"4239390602","bridge":"x:xx:x:x:xx:xx"}]}],"user":{"email":"stephane.rault2@free.fr","language":"fr","locale":"fr-FR","feel_like_algorithm":0,"unit_pressure":0,"unit_system":0,"unit_wind":0,"id":"586eaa50fb7ecfe3198b49c5"}},"status":"ok","time_exec":0.034546852111816406,"time_server":1741750867}
[2025-03-12 04:41:07][DEBUG] : [netatmo cloud] request : /homestatus?options={"home_id":"xxxxxxxxxx"}
[2025-03-12 04:41:22][DEBUG] : [netatmo cloud] response : {"status":"ok","time_server":1741750882,"body":{"home":{"id":"xxxxxxxxxx"},"errors":[{"code":2,"id":"x:xx:x:x:xx:xx"}]}}
[2025-03-12 04:41:22][DEBUG] : [netatmo cloud] Erreur 2 détectée sur l'équipement x:xx:x:x:xx:xx
[2025-03-12 04:51:42][DEBUG] : [netatmo cloud] request : /getstationsdata
[2025-03-12 04:51:43][DEBUG] : [netatmo cloud] response : {"body":{"devices":[{"_id":"x:xx:x:x:xx:xx","station_name":"Therm. Maison (Salon)","date_setup":1483648932,"last_setup":1483648932,"type":"NAMain","last_status_store":1741751212,"module_name":"Salon","firmware":204,"last_upgrade":1483648844,"wifi_status":62,"reachable":true,"co2_calibrating":false,"data_type":["Temperature","CO2","Humidity","Noise","Pressure"],"place":{"altitude":232,"city":"Nice","country":"FR","timezone":"Europe\/Paris","location":[7.216193675994873,43.71903991699219]},"home_id":"xxxxxxxxxx","home_name":"Therm. Maison","dashboard_data":{"time_utc":1741751210,"Temperature":20.5,"CO2":629,"Humidity":57,"Noise":37,"Pressure":1000.3,"AbsolutePressure":973.1,"min_temp":20.3,"max_temp":21,"date_max_temp":1741734135,"date_min_temp":1741744846,"temp_trend":"stable","pressure_trend":"down"},"modules":[{"_id":"02:00:00:27:40:62","type":"NAModule1","module_name":"Ext\u00e9rieur","last_setup":1483648772,"data_type":["Temperature","Humidity"],"battery_percent":57,"reachable":true,"firmware":53,"last_message":1741751206,"last_seen":1741751187,"rf_status":56,"battery_vp":5228,"dashboard_data":{"time_utc":1741751187,"Temperature":7.8,"Humidity":87,"min_temp":7.7,"max_temp":8.7,"date_max_temp":1741734114,"date_min_temp":1741747547,"temp_trend":"stable"}},{"_id":"03:00:00:02:82:f0","type":"NAModule4","module_name":"Chambre parents","last_setup":1452023075,"data_type":["Temperature","CO2","Humidity"],"battery_percent":35,"reachable":true,"firmware":53,"last_message":1741751206,"last_seen":1741751161,"rf_status":74,"battery_vp":4824,"dashboard_data":{"time_utc":1741751161,"Temperature":18.4,"CO2":810,"Humidity":61,"min_temp":18.4,"max_temp":18.9,"date_max_temp":1741734089,"date_min_temp":1741747265,"temp_trend":"stable"}},{"_id":"03:00:00:05:f8:3a","type":"NAModule4","module_name":"Chambre invit\u00e9s","last_setup":1512073836,"data_type":["Temperature","CO2","Humidity"],"battery_percent":35,"reachable":true,"firmware":53,"last_message":1741751206,"last_seen":1741751161,"rf_status":66,"battery_vp":4837,"dashboard_data":{"time_utc":1741751161,"Temperature":18.1,"CO2":605,"Humidity":62,"min_temp":18.1,"max_temp":18.8,"date_max_temp":1741734089,"date_min_temp":1741748752,"temp_trend":"stable"}},{"_id":"03:00:00:04:aa:a0","type":"NAModule4","module_name":"Bureau","last_setup":1526135919,"data_type":["Temperature","CO2","Humidity"],"battery_percent":38,"reachable":true,"firmware":53,"last_message":1741751206,"last_seen":1741751200,"rf_status":65,"battery_vp":4875,"dashboard_data":{"time_utc":1741751200,"Temperature":18.9,"CO2":692,"Humidity":58,"min_temp":18.9,"max_temp":19.4,"date_max_temp":1741734127,"date_min_temp":1741745099,"temp_trend":"stable"}},{"_id":"05:00:00:04:f7:c8","type":"NAModule3","module_name":"Pluviom\u00e8tre","last_setup":1542915794,"data_type":["Rain"],"battery_percent":45,"reachable":true,"firmware":14,"last_message":1741751206,"last_seen":1741751200,"rf_status":61,"battery_vp":4780,"dashboard_data":{"time_utc":1741751200,"Rain":0,"sum_rain_1":0,"sum_rain_24":0.6}},{"_id":"06:00:00:04:1b:ca","type":"NAModule2","module_name":"Ane\u0301mome\u0300tre","last_setup":1579199812,"data_type":["Wind"],"battery_percent":64,"reachable":true,"firmware":27,"last_message":1741751206,"last_seen":1741751206,"rf_status":62,"battery_vp":5266,"dashboard_data":{"time_utc":1741751206,"WindStrength":11,"WindAngle":265,"GustStrength":24,"GustAngle":237,"max_wind_str":37,"max_wind_angle":245,"date_max_wind_str":1741743503}}]}],"user":{"mail":"stephane.rault2@free.fr","administrative":{"country":"FR","reg_locale":"fr-FR","lang":"fr","unit":0,"windunit":0,"pressureunit":0,"feel_like_algo":0}}},"status":"ok","time_exec":0.05383706092834473,"time_server":1741751503}
[2025-03-12 04:51:46][DEBUG] : [netatmo cloud] request : /homesdata
[2025-03-12 04:51:46][DEBUG] : [netatmo cloud] response : {"body":{"homes":[{"id":"xxxxxxxxxx","name":"Therm. Maison","altitude":232,"coordinates":[xxx],"country":"FR","timezone":"Europe\/Paris","rooms":[{"id":"3357681169","name":"Bureau","type":"home_office","module_ids":["03:00:00:04:aa:a0"]},{"id":"2742811697","name":"Salon","type":"livingroom","module_ids":["x:xx:x:x:xx:xx"]},{"id":"3191309012","name":"Chambre parents","type":"bedroom","module_ids":["03:00:00:02:82:f0"]},{"id":"4239390602","name":"Ext\u00e9rieur","type":"outdoor","module_ids":["02:00:00:27:40:62","05:00:00:04:f7:c8","06:00:00:04:1b:ca"]},{"id":"2261571536","name":"Chambre invit\u00e9s","type":"bedroom","module_ids":["03:00:00:05:f8:3a"]}],"modules":[{"id":"x:xx:x:x:xx:xx","type":"NAMain","name":"Salon","setup_date":1483648932,"room_id":"2742811697","modules_bridged":["02:00:00:27:40:62","03:00:00:02:82:f0","03:00:00:05:f8:3a","03:00:00:04:aa:a0","05:00:00:04:f7:c8","06:00:00:04:1b:ca"]},{"id":"02:00:00:27:40:62","type":"NAModule1","name":"Ext\u00e9rieur","setup_date":1483648772,"room_id":"4239390602","bridge":"x:xx:x:x:xx:xx"},{"id":"03:00:00:02:82:f0","type":"NAModule4","name":"Chambre parents","setup_date":1452023075,"room_id":"3191309012","bridge":"x:xx:x:x:xx:xx"},{"id":"03:00:00:05:f8:3a","type":"NAModule4","name":"Chambre invit\u00e9s","setup_date":1512073836,"room_id":"2261571536","bridge":"x:xx:x:x:xx:xx"},{"id":"03:00:00:04:aa:a0","type":"NAModule4","name":"Bureau","setup_date":1526135919,"room_id":"3357681169","bridge":"x:xx:x:x:xx:xx"},{"id":"05:00:00:04:f7:c8","type":"NAModule3","name":"Pluviom\u00e8tre","setup_date":1542915794,"room_id":"4239390602","bridge":"x:xx:x:x:xx:xx"},{"id":"06:00:00:04:1b:ca","type":"NAModule2","name":"Ane\u0301mome\u0300tre","setup_date":1579199812,"room_id":"4239390602","bridge":"x:xx:x:x:xx:xx"}]}],"user":{"email":"stephane.rault2@free.fr","language":"fr","locale":"fr-FR","feel_like_algorithm":0,"unit_pressure":0,"unit_system":0,"unit_wind":0,"id":"586eaa50fb7ecfe3198b49c5"}},"status":"ok","time_exec":0.04270315170288086,"time_server":1741751506}
[2025-03-12 04:51:46][DEBUG] : [netatmo cloud] request : /homestatus?options={"home_id":"xxxxxxxxxx"}
[2025-03-12 04:51:46][DEBUG] : [netatmo cloud] response : {"status":"ok","time_server":1741751507,"body":{"home":{"id":"xxxxxxxxxx","modules":[{"id":"x:xx:x:x:xx:xx","type":"NAMain","firmware_revision":204,"wifi_state":"high","wifi_strength":62,"ts":1741751505,"temperature":20.5,"co2":625,"humidity":57,"noise":37,"pressure":1000.3,"absolute_pressure":973.1},{"id":"02:00:00:27:40:62","type":"NAModule1","battery_state":"medium","battery_level":5228,"firmware_revision":53,"rf_state":"full","rf_strength":57,"last_seen":1741751495,"reachable":true,"bridge":"x:xx:x:x:xx:xx","ts":1741751187,"temperature":7.8,"humidity":87},{"id":"03:00:00:02:82:f0","type":"NAModule4","battery_state":"low","battery_level":4824,"firmware_revision":53,"rf_state":"medium","rf_strength":75,"last_seen":1741751469,"reachable":true,"bridge":"x:xx:x:x:xx:xx","ts":1741751161,"temperature":18.4,"co2":806,"humidity":61},{"id":"03:00:00:05:f8:3a","type":"NAModule4","battery_state":"low","battery_level":4837,"firmware_revision":53,"rf_state":"high","rf_strength":66,"last_seen":1741751469,"reachable":true,"bridge":"x:xx:x:x:xx:xx","ts":1741751161,"temperature":18.1,"co2":606,"humidity":62},{"id":"03:00:00:04:aa:a0","type":"NAModule4","battery_state":"low","battery_level":4918,"firmware_revision":53,"rf_state":"high","rf_strength":65,"last_seen":1741751456,"reachable":true,"bridge":"x:xx:x:x:xx:xx","ts":1741751200,"temperature":18.9,"co2":701,"humidity":58},{"id":"05:00:00:04:f7:c8","type":"NAModule3","battery_state":"medium","battery_level":4780,"firmware_revision":14,"rf_state":"high","rf_strength":61,"last_seen":1741751495,"reachable":true,"bridge":"x:xx:x:x:xx:xx","ts":1741751200,"rain":0,"sum_rain_1":0,"sum_rain_24":0.6},{"id":"06:00:00:04:1b:ca","type":"NAModule2","battery_state":"high","battery_level":5268,"firmware_revision":27,"rf_state":"high","rf_strength":62,"last_seen":1741751501,"reachable":true,"bridge":"x:xx:x:x:xx:xx","ts":1741751206,"wind_strength":12,"wind_angle":265,"wind_gust":30,"wind_gust_angle":230}]}}}
Il semble que j’ai aussi une erreur du meme genre. pourtant en ligne dans l’app tout va bien et la connexion semble bonne.
erreur : 2025-04-09 18:20:13 netatmo L’équipement Home (Weather Station Sevis) est en erreur : Unreachable(6)
et comme netatmo ne sait pas gérer plusieurs maison avec le meme compte je me retrouve avec des erreur de la maison pas sous jeedom ;
2025-04-09 18:20:12 netatmo L’équipement xxxx (Météo Int) est en erreur : Internal error(2)
Bonjour,
pour suivi, j’ai le même souci:
L'équipement Maison (Salon) est en erreur : Internal error(2)
J’ai passé le log en debug pour voir s’il y a une piste là dedans.
Ca ressemble à une mauvaise réponse de l’API, mais est-ce une mauvaise réponse de:
Pour suivre
Foire
Je viens d’avoir une nouvelle fois l’erreur, voici le log debug:
[2025-04-25 10:41:28] DEBUG : [netatmo cloud] request : /getstationsdata
[2025-04-25 10:41:58] DEBUG : Weather : Echec de la requête HTTP : https://cloud.jeedom.com/service/netatmo?path=%2Fgetstationsdata cURL error : Operation timed out after 30001 milliseconds with 0 bytes received
[2025-04-25 10:41:58] DEBUG : [netatmo cloud] request : /homesdata
[2025-04-25 10:42:28] DEBUG : Energy : Echec de la requête HTTP : https://cloud.jeedom.com/service/netatmo?path=%2Fhomesdata cURL error : Operation timed out after 30001 milliseconds with 0 bytes received
[2025-04-25 10:50:15] DEBUG : [netatmo cloud] request : /getstationsdata
[2025-04-25 10:50:45] DEBUG : Weather : Echec de la requête HTTP : https://cloud.jeedom.com/service/netatmo?path=%2Fgetstationsdata cURL error : Operation timed out after 30001 milliseconds with 0 bytes received
[2025-04-25 10:50:45] DEBUG : [netatmo cloud] request : /homesdata
[2025-04-25 10:51:15] DEBUG : Energy : Echec de la requête HTTP : https://cloud.jeedom.com/service/netatmo?path=%2Fhomesdata cURL error : Operation timed out after 30001 milliseconds with 0 bytes received