Erreur 500 avec la fonction ASK

Plugins Communication
1

Bonjour @limad44,

J’ai bien créé un Skill en indiquant l’APIKEY et JEEDOM_URL dans config.py.

Mais à la commande ‹ Poser une question (Ask) ›, Alexa pose bien cette question et à ma réponse, elle indique « Erreur 500, impossible de communiquer avec Jeedom ».

J’ai bien indiqué l’ID amzn1.ask.skillxxxxxxxxx dans le plugin, et à ma réponse, j’ai ces messages dans les logs

Alexaapiv2

0000|[2026-01-13 11:14:10] DEBUG    alexa_Api::execPreview php ok 200

Alexa-dev

0000|[2026-01-13 11:14:09] DEBUG  execute [Mezzanine][alexaAsk] start Device action option: {"background":"0","title":"N","message":"test skill ?"}
0001|[2026-01-13 11:14:09] DEBUG  decodeTags::text_0 -test skill ?-
0002|[2026-01-13 11:14:09] DEBUG  decodeTags::evalExpression test  => --{"evaluate":"test skill ?","result":"test skill ?","correct":"nok"}
0003|[2026-01-13 11:14:09] DEBUG  decodeTags::text_1 -test skill ?-
0004|[2026-01-13 11:14:09] DEBUG  decodeTags::text_2 -test skill ?-
0005|[2026-01-13 11:14:09] DEBUG  decodeTags::text_3 -test skill ?-
0006|[2026-01-13 11:14:10] DEBUG  execAsk [Mezzanine] message: test skill ?, chuchotementAsk: , suppresConfirmation:false, askMessage: test skill ?, setVolume:
0007|[2026-01-13 11:14:10] DEBUG  execAsk [Mezzanine] ask result: {"code":200,"success":true}

Alexa-push

0000|[2026-01-13 11:14:12] DEBUG  🟡 askQuestion::le serveur '3.254.195.221' demande la question Ask
0001|[2026-01-13 11:14:17] DEBUG  🟡 askQuestion::le serveur '3.254.195.221' demande la question Ask
0002|[2026-01-13 11:14:17] DEBUG  askResponse: reponseASK => {"event_id":"XXXXXXXXXXX","event_response":"ResponseYes","event_response_type":"ResponseYes","deviceSerialNumber":"XXXXXXXXXXX","textBrut":"test skill ?","code_version":0.3}
0003|[2026-01-13 11:14:17] DEBUG  askResponse::Device trouvé: XXXXXXXXXXX
0004|[2026-01-13 11:14:17]WARNING reponseASK: log => "Error 500, Impossible de communiquer avec Jeedom. Veuillez verifier les logs Amazon CloudWAtch dans la console de d\u00e9veloppement de votre skill."
0005|[2026-01-13 11:14:20] DEBUG  Command: ws-device-activity => {"data":{"recordKey":"XXXXXXXXXXX#1768299257502#XXXXXXXXXXX#XXXXXXXXXXX","recordType":"VOICE_HISTORY","timestamp":1768299257502,"customerId":"XXXXXXXXXXX","device":{"deviceName":"Mezzanine","deviceEntityId":null},"isBinaryFeedbackProvided":false,"isFeedbackPositive":false,"utteranceType":"GENERAL","domain":"Echo.SDK","intent":"AMAZON.YesIntent","skillName":"","voiceHistoryRecordItems":[{"recordItemKey":"1768299257502#XXXXXXXXXXX#XXXXXXXXXXX#1768299256869-0","recordItemType":"CUSTOMER_TRANSCRIPT","utteranceId":"XXXXXXXXXXX:1.0\/2026\/01\/13\/10\/DEVICE_UNSPECIFIED\/14:14::TNIH_2V.XXXXXXXXXXX","timestamp":1768299256869,"transcriptText":"oui","agentVisualName":"","personsInfo":[]},{"recordItemKey":"1768299257502#XXXXXXXXXXX#XXXXXXXXXXX#1768299257981-2","recordItemType":"ALEXA_RESPONSE","utteranceId":"XXXXXXXXXXX:1.0\/2026\/01\/13\/10\/DEVICE_UNSPECIFIED\/14:14::TNIH_2V.XXXXXXXXXXX","timestamp":1768299257981,"transcriptText":"Error 500, Impossible de communiquer avec Jeedom. Veuillez verifier les logs Amazon CloudWAtch dans la console de d\u00e9veloppement de votre skill.","agentVisualName":"","personsInfo":[]}],"personsInfo":[],"cardResponse":null},"conversionDetails":{"CUSTOMER_TRANSCRIPT":[{"recordItemKey":"1768299257502#XXXXXXXXXXX#XXXXXXXXXXX#1768299256869-0","recordItemType":"CUSTOMER_TRANSCRIPT","utteranceId":"XXXXXXXXXXX:1.0\/2026\/01\/13\/10\/DEVICE_UNSPECIFIED\/14:14::TNIH_2V.XXXXXXXXXXX","timestamp":1768299256869,"transcriptText":"oui","agentVisualName":"","personsInfo":[]}],"ALEXA_RESPONSE":[{"recordItemKey":"1768299257502#XXXXXXXXXXX#XXXXXXXXXXX#1768299257981-2","recordItemType":"ALEXA_RESPONSE","utteranceId":"XXXXXXXXXXX:1.0\/2026\/01\/13\/10\/DEVICE_UNSPECIFIED\/14:14::TNIH_2V.XXXXXXXXXXX","timestamp":1768299257981,"transcriptText":"Error 500, Impossible de communiquer avec Jeedom. Veuillez verifier les logs Amazon CloudWAtch dans la console de d\u00e9veloppement de votre skill.","agentVisualName":"","personsInfo":[]}]},"deviceType":"XXXXXXXXXXX","creationTimestamp":1768299257502,"deviceSerialNumber":"XXXXXXXXXXX","name":"Mezzanine","description":{"summary":"oui"},"alexaResponse":"Error 500, Impossible de communiquer avec Jeedom. Veuillez verifier les logs Amazon CloudWAtch dans la console de d\u00e9veloppement de votre skill.","destinationUserId":"XXXXXXXXXXX"}
0006|[2026-01-13 11:14:20] DEBUG  Command: ws-device-activity => {"data":{"recordKey":"XXXXXXXXXXX#1768299252301#XXXXXXXXXXX#XXXXXXXXXXX","recordType":"VOICE_HISTORY","timestamp":1768299252301,"customerId":"XXXXXXXXXXX","device":{"deviceName":"Mezzanine","deviceEntityId":null},"isBinaryFeedbackProvided":false,"isFeedbackPositive":false,"utteranceType":"ROUTINES_3P","domain":"Echo.SDK","intent":"Unknown","skillName":"","voiceHistoryRecordItems":[{"recordItemKey":"1768299252301#XXXXXXXXXXX#XXXXXXXXXXX#1768299252302-0","recordItemType":"ASR_REPLACEMENT_TEXT","utteranceId":"XXXXXXXXXXX:1.0\/2026\/01\/13\/10\/DEVICE_UNSPECIFIED\/14:10::TNIH_2V.amzn1.alexa.skillConnections.XXXXXXXXXXX","timestamp":1768299252302,"transcriptText":"","agentVisualName":"","personsInfo":[]},{"recordItemKey":"1768299252301#XXXXXXXXXXX#XXXXXXXXXXX#1768299252712-2","recordItemType":"TTS_REPLACEMENT_TEXT","utteranceId":"XXXXXXXXXXX:1.0\/2026\/01\/13\/10\/DEVICE_UNSPECIFIED\/14:10::TNIH_2V.amzn1.alexa.skillConnections.XXXXXXXXXXX","timestamp":1768299252712,"transcriptText":"test skill ?","agentVisualName":"","personsInfo":[]},{"recordItemKey":"1768299252301#XXXXXXXXXXX#XXXXXXXXXXX#1768299252720-0","recordItemType":"ASR_REPLACEMENT_TEXT","utteranceId":"XXXXXXXXXXX:1.0\/2026\/01\/13\/10\/DEVICE_UNSPECIFIED\/14:10::TNIH_2V.amzn1.alexa.skillConnections.XXXXXXXXXXX","timestamp":1768299252720,"transcriptText":"","agentVisualName":"","personsInfo":[]}],"personsInfo":[],"cardResponse":null},"conversionDetails":{"ASR_REPLACEMENT_TEXT":[{"recordItemKey":"1768299252301#XXXXXXXXXXX#XXXXXXXXXXX#1768299252302-0","recordItemType":"ASR_REPLACEMENT_TEXT","utteranceId":"XXXXXXXXXXX:1.0\/2026\/01\/13\/10\/DEVICE_UNSPECIFIED\/14:10::TNIH_2V.amzn1.alexa.skillConnections.XXXXXXXXXXX","timestamp":1768299252302,"transcriptText":"","agentVisualName":"","personsInfo":[]},{"recordItemKey":"1768299252301#XXXXXXXXXXX#XXXXXXXXXXX#1768299252720-0","recordItemType":"ASR_REPLACEMENT_TEXT","utteranceId":"XXXXXXXXXXX:1.0\/2026\/01\/13\/10\/DEVICE_UNSPECIFIED\/14:10::TNIH_2V.amzn1.alexa.skillConnections.XXXXXXXXXXX","timestamp":1768299252720,"transcriptText":"","agentVisualName":"","personsInfo":[]}],"TTS_REPLACEMENT_TEXT":[{"recordItemKey":"1768299252301#XXXXXXXXXXX#XXXXXXXXXXX#1768299252712-2","recordItemType":"TTS_REPLACEMENT_TEXT","utteranceId":"XXXXXXXXXXX:1.0\/2026\/01\/13\/10\/DEVICE_UNSPECIFIED\/14:10::TNIH_2V.amzn1.alexa.skillConnections.XXXXXXXXXXX","timestamp":1768299252712,"transcriptText":"test skill ?","agentVisualName":"","personsInfo":[]}]},"deviceType":"XXXXXXXXXXX","creationTimestamp":1768299252301,"deviceSerialNumber":"XXXXXXXXXXX","name":"Mezzanine","description":{"summary":","},"alexaResponse":"test skill ?","destinationUserId":"XXXXXXXXXXX"}
0007|[2026-01-13 11:14:20] DEBUG    alexa_push::voiceHistory histData : {"deviceSn":"XXXXXXXXXXX","customerId":"XXXXXXXXXXX","recordType":"VOICE_HISTORY","deviceName":"Mezzanine","domain":"Echo.SDK","intent":"Unknown","personId":null,"personFirstName":null,"voiceHistoryRecordItems":[{"recordItemKey":"1768299252301#XXXXXXXXXXX#XXXXXXXXXXX#1768299252302-0","recordItemType":"ASR_REPLACEMENT_TEXT","utteranceId":"XXXXXXXXXXX:1.0\/2026\/01\/13\/10\/DEVICE_UNSPECIFIED\/14:10::TNIH_2V.amzn1.alexa.skillConnections.XXXXXXXXXXX","timestamp":1768299252302,"transcriptText":"","agentVisualName":"","personsInfo":[]},{"recordItemKey":"1768299252301#XXXXXXXXXXX#XXXXXXXXXXX#1768299252712-2","recordItemType":"TTS_REPLACEMENT_TEXT","utteranceId":"XXXXXXXXXXX:1.0\/2026\/01\/13\/10\/DEVICE_UNSPECIFIED\/14:10::TNIH_2V.amzn1.alexa.skillConnections.XXXXXXXXXXX","timestamp":1768299252712,"transcriptText":"test skill ?","agentVisualName":"","personsInfo":[]},{"recordItemKey":"1768299252301#XXXXXXXXXXX#XXXXXXXXXXX#1768299252720-0","recordItemType":"ASR_REPLACEMENT_TEXT","utteranceId":"XXXXXXXXXXX:1.0\/2026\/01\/13\/10\/DEVICE_UNSPECIFIED\/14:10::TNIH_2V.amzn1.alexa.skillConnections.XXXXXXXXXXX","timestamp":1768299252720,"transcriptText":"","agentVisualName":"","personsInfo":[]}],"time":"2026-01-13 11:14","TTS_REPLACEMENT_TEXT":{"recordItemKey":"1768299252301#XXXXXXXXXXX#XXXXXXXXXXX#1768299252712-2","recordItemType":"TTS_REPLACEMENT_TEXT","utteranceId":"XXXXXXXXXXX:1.0\/2026\/01\/13\/10\/DEVICE_UNSPECIFIED\/14:10::TNIH_2V.amzn1.alexa.skillConnections.XXXXXXXXXXX","timestamp":1768299252712,"transcriptText":"test skill ?","agentVisualName":"","personsInfo":[]}}
0008|[2026-01-13 11:14:20] DEBUG    alexa_push[voiceHistory][Mezzanine] historyDialog -> {"2026-01-13 11:14":"De::Mezzanine test skill ? => "}
0009|[2026-01-13 11:14:20] DEBUG    👍 => alexa_push::voiceHistory =>
0010|deviceSn: XXXXXXXXXXX
0011|deviceName: Mezzanine
0012|utteranceType: ROUTINES_3P
0013|domain: Echo.SDK
0014|intent: Unknown
0015|time: 2026-01-13 11:14
0016|question: test skill ?
0017|response:

Alexa-remote

0000|[13/01/2026 11:14:20] ERROR  : {AlexaDaemon} Uncaught Exception: ReferenceError: logger is not defined
0001|at IncomingMessage.<anonymous> (/var/www/html/plugins/alexaapiv2/resources/initRemote.js:286:5)
0002|at IncomingMessage.emit (node:events:530:35)
0003|at endReadableNT (node:internal/streams/readable:1698:12)
0004|at process.processTicksAndRejections (node:internal/process/task_queues:90:21)

Il y a une erreur ‹ logger is not defined ›, peut être quelque chose que j’ai pas fait… mais quoi ?

Sinon, j’ai bien ma réponse dans la commande ‹ Réponse à la question (Ask) › et ce message d’erreur 500 dans la commande ‹ Dernier dialogue Réponse ›.

Merci de ton aide :blush:

2

Bonjour

En cas d’erreur 500, voir si le log jeedom http.error contiendrait des informations en plus des logs déjà fournis.

Antoine

3

Bonjour @Tonio16,
Effectivement, je n’y ai pas pensé :wink:

Il y a effectivement des informations:

0641|[Tue Jan 13 11:14:11.456997 2026] [core:warn] [pid 585:tid 585] (99)Cannot assign requested address: AH00056: connect to listener on [::]:80
0642|[Tue Jan 13 11:14:17.347761 2026] [php7:error] [pid 8167:tid 8167] [client 3.254.195.221:55386] PHP Fatal error:  Uncaught Error: Call to a member function event() on bool in /var/www/html/plugins/alexaapiv2/core/php/askResponse.php:111\nStack trace:\n#0 {main}\n  thrown in /var/www/html/plugins/alexaapiv2/core/php/askResponse.php on line 111
0643|[Tue Jan 13 11:14:20.246389 2026] [php7:warn] [pid 11379:tid 11379] [client 127.0.0.1:36596] PHP Warning:  intdiv() expects parameter 1 to be int, float given in /var/www/html/plugins/alexaapiv2/core/php/alexa_push.php on line 635
4

On dirait qu’il te manque des commandes

5

j’ai le même message avec des équipements Alexa de type différent et n’ai pas supprimé de commandes depuis leurs créations.
S’il en manquait, que pourrais-je faire pour les avoir sans planter les scénarios ?
Merci :slightly_smiling_face:

6

Commande « Dialogue (Ask) »

Ouvre la page de config de l’équipement, onglet commandes, fermer les yeux et prier.
Tiens moi au jus

7

:rofl: :rofl:
Je pensais plus au bouton « défaut config » versus risque avec les scénarios :wink:
Je vais donc attendre ton analyse :blush:
Merci

8

tu as regardé si la commande existe ou pas sur les équipements ?
tu as des logs « alexaapiv2_push » ?

9

Bonsoir @limad44 ,

Je n’avais pas vu la commande avant l’encadré :smirk:

Non, je n’ai pas cette commande.

J’ai les 6 commandes ASK suivantes:

  • Réponse à la question (Ask)
  • Type de réponse (Ask)
  • Pas de confirmation à la question (Ask)
  • Poser une question (Ask)
  • Suppression confirmation ASK On
  • Suppression confirmation ASK Off

Sinon, oui pour les log Alexa-push. Ils sont dans mon message :wink:

PS: j’ai regardé sur le futur Jeedom debian12. J’ai les mêmes commandes et n’ai pas non plus Dialogue (Ask).

10

refait un scan des « Devices » elle doit se créer au même titre que ces autres commandes. « Dialogue (Ask) » id « AskDialogue »

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11

Bonjour @limad44 ,

Super, la commande s’est créée sur les Alexa et çà marche :grin:

Merci pour ta réactivité et disponibilité :+1:

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