Empty response from server

Plugins Sécurité
1

Hi,

My Ajax Plugin was working fine and today stopped working. When I try to synchronise I get an error stating empty response from server.

Any ideas?

2

Ok, and now it is suddenly working again.

I guess it was a glitch on the Ajax server…

3

I’m also having issues today. Wondering if this coule be a « global error » on jeedom cloud, or related to je AJAX access.

Two différent error today :

[2025-11-10 05:55:32]ERROR : Erreur exécution de la commande [Securité (Masqué)][Alarme Ajax (Via Cloud)][Desarmement] : Echec de la requête HTTP : https://cloud.jeedom.com/service/ajaxSystem?path=%2Frefresh cURL error : Operation timed out after 30001 milliseconds with 0 bytes received
[2025-11-10 16:01:03]ERROR : Erreur exécution de la commande [Securité (Masqué)][Alarme Ajax (Via Cloud)][Desarmement] : Erreur lors de la requete à Ajax System : {"state":"nok","error":"Can no post Ajax server : User is not authorized"}
4

Did you try to log in again to the ajax server on the config page ?

5

Yes, but the connection process is not working anymore on my side. Both my jeedom version and Ajax plugin are outdated. I will need to do the updates before being able to fix the issué.

Thanks for your help!