Installation des dépendances ne fonctionne pas

LANGEVIN · Septembre 13, 2026, 9:28

Bonjour,

J’ai installé la box luna avec les plugins, LUNA,LNS, LORA PAYLOAD, MQTT MANAGER. Cependant, lorsque je les active, et que je veux mettre sur OK les dépendances, ça télécharge et s’arrête aux environs de 15 %, et le statut se met sur NOK. A ce moment, je ne peux rien faire. Il me dit également que mosquito ne s’installe pas. j’ai mis à jour LNS et LUNA puisque ça m’était proposé. mais quelle que soit le plugin, je n’arrive pas à activer dépendances. A savoir qu’à la première installation, j’avais réussi, et comme j’avais tatonné, je voulais repartir sur une bonne base et j’ai fait un recovery. et comme ça ne marchait plus, j’ai fait également un flash qui a fonctionné. Mais toujours le même soucis ? que puis je faire ? merci d’avance de vos aides. Amicalement

Informations Jeedom Luna

Core : 4.6.1 (master)
DNS Jeedom Luna : oui

Plugin : Luna
Version : 2026-05-14 01:13:45 (stable)

Santé

🟢 Matériel : Luna
🔴 Système à jour : 1
🟢 Cron actif : OK
🟢 Scénario actif : OK
🟢 Démarré : OK 2026-09-13 10:18:04
🟢 Date système (dernière heure enregistrée) : OK 2026-09-13 11:18:40 (2026-09-13 11:07:23)
🟢 Droits sudo : OK
🟢 Version Jeedom : 4.6.1
🟢 Version OS : debian 11.3
🟢 Version PHP : 7.4.30
🟢 Nombre de processus Apache : 13
🟢 Version OS : Linux JeedomLuna 4.4.194 #101 SMP Wed Sep 14 01:49:23 UTC 2022 aarch64 GNU/Linux  [11.3]
🟢 Version database : 10.5.15-MariaDB-0+deb11u1
🟢 Espace disque libre : 86 %
🟢 Connexion active/max/autorisée : 12/19/151
🟢 Taille base de données : 4.77 MB
🟢 Espace disque libre tmp : 100 %
🟢 Mémoire disponible : 87 % (Total 1958 Mo)
🟢 Mémoire suffisante : 0 
🟢 Erreur I/O : 0
🟢 Swap disponible : 100 % (Total 512 Mo)
🟢 Swappiness : 10 %
🟢 Charge : 1.84 - 2.26 - 2.44
🟢 Configuration réseau interne : OK
🟢 Configuration réseau externe : OK
🟢 Node : v22.23.2 
🟢 Python 3 : Python 3.9.2 
🟢 Persistance du cache : OK
🟢 Apache private tmp : OK

lperenna · Septembre 13, 2026, 9:41

Bonjour,

Il faudrait nous donner les logs des dépendances que l’on voit ce qu’il se passe.

Nous montrer aussi la liste des plugins installés.

LANGEVIN · Septembre 13, 2026, 10:06

pour LNS par exemple, relancer fonctionne mais ça bloque à 15%

comme je suis nouveau utilisateur, je peux pas envoyer de fichier, pas mettre plus de 2 liens, et moins de 32 000 caractères, du coup, je peux pas mettre le log complet. possible que je te l’envoie par messagerie ? En tout cas merci de m’aider

Madcow · Septembre 13, 2026, 10:31

Bonjour,

Montre le log des dépendances de mqtt manager. Il n’est pas long et devrait passer si tu le colles ici.

LANGEVIN · Septembre 13, 2026, 10:53

LANGEVIN · Septembre 13, 2026, 10:54

Madcow · Septembre 13, 2026, 11:06

Bizarre car tu n’as pas le log des dépendances alors qu’elles sont installées.

Relance les dépendances à la main et colle le log (entre balises pas en image) qui sera apparu.

LANGEVIN · Septembre 13, 2026, 11:33

sur le mqtt2, la dépendance s’est installée et le statut est ok. par contre le demon ne veut pas s’activer, il reste sur sur NOK.

> "+ echo ‹ *******************Begin of package installation****************** ›
> *******************Begin of package installation******************
> 
> touch /tmp/jeedom_install_in_progress_lns
> 
> echo 1
> 
> echo 2
> 
> sudo chmod +x /var/www/html/core/class/../../plugins/lns/resources/pre_install.sh
> 
> sudo /var/www/html/core/class/../../plugins/lns/resources/pre_install.sh
> Warning: apt-key is deprecated. Manage keyring files in trusted.gpg.d instead (see apt-key(8)).
> Executing: /tmp/apt-key-gpghome.QUIp3NFDsI/gpg.1.sh --keyserver keyserver.ubuntu.com --recv-keys 1CE2AFD36DBCCA00
> gpg: keyserver receive failed: Network is unreachable
> deb 
>  stable main
> 
> echo 3
> 
> sudo killall apt apt-get unattended-upgr
> apt-get: no process found
> 
> sudo rm /var/lib/apt/lists/lock
> 
> sudo rm /var/cache/apt/archives/lock
> 
> sudo rm /var/lib/dpkg/lock /var/lib/dpkg/lock-frontend
> 
> sudo sudo dpkg --configure -a --force-confdef
> 
> sudo apt update
> WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
> Err:1 
>  bullseye InRelease
> Temporary failure resolving ‹ deb.debian.org ›
> Err:2 
>  bullseye-security InRelease
> Temporary failure resolving ‹ deb.debian.org ›
> Err:3 
>  bullseye-updates InRelease
> Temporary failure resolving ‹ deb.debian.org ›
> Err:4 
>  bullseye-backports InRelease
> Temporary failure resolving ‹ deb.debian.org ›
> Err:5 
>  stable InRelease
> Temporary failure resolving ‹ artifacts.chirpstack.io ›
> Err:6 https://deb.nodesource.com/node_18.x nodistro InRelease
> Temporary failure resolving ‹ deb.nodesource.com ›
> Reading package lists…
> Building dependency tree…
> Reading state information…
> 354 packages can be upgraded. Run ‹ apt list --upgradable › to see them.
> W: Failed to fetch https://deb.debian.org/debian/dists/bullseye/InRelease  Temporary failure resolving ‹ deb.debian.org ›
> W: Failed to fetch https://deb.debian.org/debian-security/dists/bullseye-security/InRelease  Temporary failure resolving ‹ deb.debian.org ›
> W: Failed to fetch https://deb.debian.org/debian/dists/bullseye-updates/InRelease  Temporary failure resolving ‹ deb.debian.org ›
> W: Failed to fetch https://deb.debian.org/debian/dists/bullseye-backports/InRelease  Temporary failure resolving ‹ deb.debian.org ›
> W: Failed to fetch https://artifacts.chirpstack.io/packages/3.x/deb/dists/stable/InRelease  Temporary failure resolving ‹ artifacts.chirpstack.io ›
> W: Failed to fetch https://deb.nodesource.com/node_18.x/dists/nodistro/InRelease  Temporary failure resolving ‹ deb.nodesource.com ›
> W: Some index files failed to download. They have been ignored, or old ones used instead.
> 
> echo 4
> 
> sudo apt install -o Dpkg::Options::=–force-confdef -y mosquitto-clients
> WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
> Reading package lists…
> Building dependency tree…
> Reading state information…
> The following additional packages will be installed:
> libcjson1 libmosquitto1
> The following NEW packages will be installed:
> libcjson1 mosquitto-clients
> The following packages will be upgraded:
> libmosquitto1
> 1 upgraded, 2 newly installed, 0 to remove and 353 not upgraded.
> Need to get 113 kB/226 kB of archives.
> After this operation, 343 kB of additional disk space will be used.
> Err:1 
>  bullseye-security/main arm64 mosquitto-clients arm64 2.0.11-1+deb11u2
> Temporary failure resolving ‹ deb.debian.org ›
> E: Failed to fetch https://deb.debian.org/debian-security/pool/updates/main/m/mosquitto/mosquitto-clients_2.0.11-1%2Bdeb11u2_arm64.deb  Temporary failure resolving ‹ deb.debian.org ›
> E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
> 
> echo 5
> 
> sudo apt install -o Dpkg::Options::=–force-confdef -y redis-server
> WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
> Reading package lists…
> Building dependency tree…
> Reading state information…
> The following NEW packages will be installed:
> redis-server
> 0 upgraded, 1 newly installed, 0 to remove and 354 not upgraded.
> Need to get 99.5 kB of archives.
> After this operation, 197 kB of additional disk space will be used.
> Err:1 
>  bullseye-security/main arm64 redis-server arm64 5:6.0.16-1+deb11u9
> Temporary failure resolving ‹ deb.debian.org ›
> E: Failed to fetch https://deb.debian.org/debian-security/pool/updates/main/r/redis/redis-server_6.0.16-1%2Bdeb11u9_arm64.deb  Temporary failure resolving ‹ deb.debian.org ›
> E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
> 
> echo 6
> 
> sudo apt install -o Dpkg::Options::=–force-confdef -y postgresql
> WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
> Reading package lists…
> Building dependency tree…
> Reading state information…
> The following additional packages will be installed:
> libpq5 postgresql-13 postgresql-client-13 postgresql-client-common
> postgresql-common sysstat
> Suggested packages:
> postgresql-doc postgresql-doc-13 libjson-perl isag
> The following NEW packages will be installed:
> libpq5 postgresql postgresql-13 postgresql-client-13
> postgresql-client-common postgresql-common sysstat
> 0 upgraded, 7 newly installed, 0 to remove and 354 not upgraded.
> Need to get 15.0 MB/17.4 MB of archives.
> After this operation, 59.4 MB of additional disk space will be used.
> Err:1 
>  bullseye-security/main arm64 libpq5 arm64 13.23-0+deb11u4
> Temporary failure resolving ‹ deb.debian.org ›
> Err:2 
>  bullseye-security/main arm64 postgresql-13 arm64 13.23-0+deb11u4
> Temporary failure resolving ‹ deb.debian.org ›
> E: Failed to fetch https://deb.debian.org/debian-security/pool/updates/main/p/postgresql-13/libpq5_13.23-0%2Bdeb11u4_arm64.deb  Temporary failure resolving ‹ deb.debian.org ›
> E: Failed to fetch https://deb.debian.org/debian-security/pool/updates/main/p/postgresql-13/postgresql-13_13.23-0%2Bdeb11u4_arm64.deb  Temporary failure resolving ‹ deb.debian.org ›
> E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
> 
> echo 7
> 
> sudo apt install -o Dpkg::Options::=–force-confdef -y postgresql-contrib
> WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
> Reading package lists…
> Building dependency tree…
> Reading state information…
> The following additional packages will be installed:
> libpq5 postgresql-13 postgresql-client-13 postgresql-client-common
> postgresql-common sysstat
> Suggested packages:
> postgresql-doc-13 libjson-perl isag
> The following NEW packages will be installed:
> libpq5 postgresql-13 postgresql-client-13 postgresql-client-common
> postgresql-common postgresql-contrib sysstat
> 0 upgraded, 7 newly installed, 0 to remove and 354 not upgraded.
> Need to get 15.0 MB/17.4 MB of archives.
> After this operation, 59.4 MB of additional disk space will be used.
> Err:1 
>  bullseye-security/main arm64 libpq5 arm64 13.23-0+deb11u4
> Temporary failure resolving ‹ deb.debian.org ›
> Err:2 
>  bullseye-security/main arm64 postgresql-13 arm64 13.23-0+deb11u4
> Temporary failure resolving ‹ deb.debian.org ›
> E: Failed to fetch https://deb.debian.org/debian-security/pool/updates/main/p/postgresql-13/libpq5_13.23-0%2Bdeb11u4_arm64.deb  Temporary failure resolving ‹ deb.debian.org ›
> E: Failed to fetch https://deb.debian.org/debian-security/pool/updates/main/p/postgresql-13/postgresql-13_13.23-0%2Bdeb11u4_arm64.deb  Temporary failure resolving ‹ deb.debian.org ›
> E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
> 
> echo 8
> 
> sudo chmod +x /var/www/html/core/class/../../plugins/lns/resources/post_install.sh
> 
> sudo /var/www/html/core/class/../../plugins/lns/resources/post_install.sh
> tail: cannot open ‹ /etc/postgresql/13/main/postgresql.conf › for reading: No such file or directory
> /var/www/html/core/class/../../plugins/lns/resources/post_install.sh: line 3: /etc/postgresql/13/main/postgresql.conf: No such file or directory
> Failed to restart postgresql.service: Unit postgresql.service not found.
> Ahmahw4e
> sudo: unknown user: postgres
> sudo: error initializing audit plugin sudoers_audit
> 
> echo 9
> 
> php /var/www/html/core/class/../php/jeecli.php plugin dependancy_end lns
> 
> echo 10
> 
> rm /tmp/jeedom_install_in_progress_lns
> 
> echo ‹ *******************End of package installation****************** ›
> *******************End of package installation******************"
> 
>

LANGEVIN · Septembre 13, 2026, 11:34

ci dessus, c’est le log suite au relancement des dépendances du lns

Madcow · Septembre 13, 2026, 12:05

Bonjour,

Tu as un problème réseau possiblement de dns.
Du coup aucune dépendance ne s’installe.

Tu peux aller dans le menu configuration et tester l’accès au market Jeedom.

LANGEVIN · Septembre 13, 2026, 12:40

effectivement

en testant, j’ai cette erreur. je vais voir pourquoi j’ai pas accès au market ?

LANGEVIN · Septembre 13, 2026, 12:52

c’est bon, j’ai de nouveau accès, j’avais utilisé le mode wifi sur la box. et j’avais enlevé le câble rj45 de la box. j’ai de nouveau accès au market. cependant, j’ai quand même encore le soucis. je recopie le log de nouveau.

"+ echo '*******************Begin of package installation******************'
*******************Begin of package installation******************
+ touch /tmp/jeedom_install_in_progress_lns
+ echo 1
+ echo 2
+ sudo chmod +x /var/www/html/core/class/../../plugins/lns/resources/pre_install.sh
+ sudo /var/www/html/core/class/../../plugins/lns/resources/pre_install.sh
Warning: apt-key is deprecated. Manage keyring files in trusted.gpg.d instead (see apt-key(8)).
Executing: /tmp/apt-key-gpghome.HBS2Dcu6oj/gpg.1.sh --keyserver keyserver.ubuntu.com --recv-keys 1CE2AFD36DBCCA00
gpg: key 1CE2AFD36DBCCA00: "Orne Brocaar <info@brocaar.com>" not changed
gpg: Total number processed: 1
gpg:              unchanged: 1
deb https://artifacts.chirpstack.io/packages/3.x/deb stable main
+ echo 3
+ sudo killall apt apt-get unattended-upgr
apt-get: no process found
unattended-upgr: no process found
+ sudo rm /var/lib/apt/lists/lock
+ sudo rm /var/cache/apt/archives/lock
+ sudo rm /var/lib/dpkg/lock /var/lib/dpkg/lock-frontend
+ sudo sudo dpkg --configure -a --force-confdef
dpkg: error: dpkg frontend lock was locked by another process with pid 98283
Note: removing the lock file is always wrong, and can end up damaging the
locked area and the entire system. See <https://wiki.debian.org/Teams/Dpkg/FAQ>.
+ sudo apt update
WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
Hit:1 https://deb.nodesource.com/node_18.x nodistro InRelease
Hit:2 https://deb.debian.org/debian bullseye InRelease
Hit:3 https://deb.debian.org/debian-security bullseye-security InRelease
Hit:4 https://deb.debian.org/debian bullseye-updates InRelease
Hit:5 https://artifacts.chirpstack.io/packages/3.x/deb stable InRelease
Ign:6 https://deb.debian.org/debian bullseye-backports InRelease
Err:7 https://deb.debian.org/debian bullseye-backports Release
404  Not Found [IP: 2a04:4e42::644 443]
Reading package lists...
E: The repository 'https://deb.debian.org/debian bullseye-backports Release' no longer has a Release file.
+ echo 4
+ sudo apt install -o Dpkg::Options::=--force-confdef -y mosquitto-clients
WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
Reading package lists...
Building dependency tree...
Reading state information...
The following additional packages will be installed:
libcjson1 libmosquitto1
The following NEW packages will be installed:
libcjson1 mosquitto-clients
The following packages will be upgraded:
libmosquitto1
1 upgraded, 2 newly installed, 0 to remove and 353 not upgraded.
Need to get 113 kB/226 kB of archives.
After this operation, 343 kB of additional disk space will be used.
Err:1 https://deb.debian.org/debian-security bullseye-security/main arm64 mosquitto-clients arm64 2.0.11-1+deb11u2
404  Not Found [IP: 2a04:4e42:400::644 443]
E: Failed to fetch https://deb.debian.org/debian-security/pool/updates/main/m/mosquitto/mosquitto-clients_2.0.11-1%2bdeb11u2_arm64.deb  404  Not Found [IP: 2a04:4e42:400::644 443]
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
+ echo 5
+ sudo apt install -o Dpkg::Options::=--force-confdef -y redis-server
WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
Reading package lists...
Building dependency tree...
Reading state information...
The following NEW packages will be installed:
redis-server
0 upgraded, 1 newly installed, 0 to remove and 354 not upgraded.
Need to get 99.5 kB of archives.
After this operation, 197 kB of additional disk space will be used.
Err:1 https://deb.debian.org/debian-security bullseye-security/main arm64 redis-server arm64 5:6.0.16-1+deb11u9
404  Not Found [IP: 2a04:4e42:400::644 443]
E: Failed to fetch https://deb.debian.org/debian-security/pool/updates/main/r/redis/redis-server_6.0.16-1%2bdeb11u9_arm64.deb  404  Not Found [IP: 2a04:4e42:400::644 443]
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
+ echo 6
+ sudo apt install -o Dpkg::Options::=--force-confdef -y postgresql
WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
Reading package lists...
Building dependency tree...
Reading state information...
The following additional packages will be installed:
libpq5 postgresql-13 postgresql-client-13 postgresql-client-common
postgresql-common sysstat
Suggested packages:
postgresql-doc postgresql-doc-13 libjson-perl isag
The following NEW packages will be installed:
libpq5 postgresql postgresql-13 postgresql-client-13
postgresql-client-common postgresql-common sysstat
0 upgraded, 7 newly installed, 0 to remove and 354 not upgraded.
Need to get 15.0 MB/17.4 MB of archives.
After this operation, 59.4 MB of additional disk space will be used.
Err:1 https://deb.debian.org/debian-security bullseye-security/main arm64 libpq5 arm64 13.23-0+deb11u4
404  Not Found [IP: 2a04:4e42:400::644 443]
Err:2 https://deb.debian.org/debian-security bullseye-security/main arm64 postgresql-13 arm64 13.23-0+deb11u4
404  Not Found [IP: 2a04:4e42:400::644 443]
E: Failed to fetch https://deb.debian.org/debian-security/pool/updates/main/p/postgresql-13/libpq5_13.23-0%2bdeb11u4_arm64.deb  404  Not Found [IP: 2a04:4e42:400::644 443]
E: Failed to fetch https://deb.debian.org/debian-security/pool/updates/main/p/postgresql-13/postgresql-13_13.23-0%2bdeb11u4_arm64.deb  404  Not Found [IP: 2a04:4e42:400::644 443]
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
+ echo 7
+ sudo apt install -o Dpkg::Options::=--force-confdef -y postgresql-contrib
WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
Reading package lists...
Building dependency tree...
Reading state information...
The following additional packages will be installed:
libpq5 postgresql-13 postgresql-client-13 postgresql-client-common
postgresql-common sysstat
Suggested packages:
postgresql-doc-13 libjson-perl isag
The following NEW packages will be installed:
libpq5 postgresql-13 postgresql-client-13 postgresql-client-common
postgresql-common postgresql-contrib sysstat
0 upgraded, 7 newly installed, 0 to remove and 354 not upgraded.
Need to get 15.0 MB/17.4 MB of archives.
After this operation, 59.4 MB of additional disk space will be used.
Err:1 https://deb.debian.org/debian-security bullseye-security/main arm64 libpq5 arm64 13.23-0+deb11u4
404  Not Found [IP: 2a04:4e42:400::644 443]
Err:2 https://deb.debian.org/debian-security bullseye-security/main arm64 postgresql-13 arm64 13.23-0+deb11u4
404  Not Found [IP: 2a04:4e42:400::644 443]
E: Failed to fetch https://deb.debian.org/debian-security/pool/updates/main/p/postgresql-13/libpq5_13.23-0%2bdeb11u4_arm64.deb  404  Not Found [IP: 2a04:4e42:400::644 443]
E: Failed to fetch https://deb.debian.org/debian-security/pool/updates/main/p/postgresql-13/postgresql-13_13.23-0%2bdeb11u4_arm64.deb  404  Not Found [IP: 2a04:4e42:400::644 443]
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
+ echo 8
+ sudo chmod +x /var/www/html/core/class/../../plugins/lns/resources/post_install.sh
+ sudo /var/www/html/core/class/../../plugins/lns/resources/post_install.sh
tail: cannot open '/etc/postgresql/13/main/postgresql.conf' for reading: No such file or directory
/var/www/html/core/class/../../plugins/lns/resources/post_install.sh: line 3: /etc/postgresql/13/main/postgresql.conf: No such file or directory
Failed to restart postgresql.service: Unit postgresql.service not found.
AeXi3ieV
sudo: unknown user: postgres
sudo: error initializing audit plugin sudoers_audit
+ echo 9
+ php /var/www/html/core/class/../php/jeecli.php plugin dependancy_end lns
+ echo 10
+ rm /tmp/jeedom_install_in_progress_lns
+ echo '*******************End of package installation******************'
*******************End of package installation******************"

c’est celui du lns

Madcow · Septembre 13, 2026, 1:01

Bonjour,

Désolé pour la mauvaise nouvelle mais tu dois attendre une nouvelle image sous Debian 12 pour la Luna. En effet Debian 11 étant obsolète certains paquets ne sont disponibles.
L’équipe Jeedom doit probablement travailler dessus.

Si tu veux plus d’infos tu dois ouvrir un ticket Domadoo ou Jeedom car il s’agit d’une box officielle.

LANGEVIN · Septembre 13, 2026, 1:05

merci pour l’info. cependant, avant que je fasses un recovery, j’avais réussi à tout installer et même prendre en compte 2 capteurs lora. comme je débutais, j’ai décidé de faire un recovery. j’avais aussi fait un backup avant, mais quand j’ai vu le fichier après avoir fait le recovery, j’ai vu que finalement, le fichier gz était en fait un gs.part, ce qui fait que finalement, j’ai un backup inutilisable.

j’ai également fait un flash, mais ça n’a rien réglé. là, ça dépasse mes petites compétences, effectivement, je vais voir pour faire un ticket.

LANGEVIN · Septembre 13, 2026, 1:13

merci à tous, je vais faire un ticket. et si le post n’est pas fermé, je mettrai la réponse.

bonne journée

Madcow · Septembre 13, 2026, 1:26

Les dépendances ne sont pas dans les backups. Donc aucun regret pour ce problème.

Ca fonctionnait avant car tu avais installé les dépendances avant que les paquets ne soient plus disponibles.

LANGEVIN · Septembre 13, 2026, 1:36

A un jour près

LANGEVIN · Septembre 19, 2026, 3:42

voici la réponse que j’ai reçu :

system · Septembre 21, 2026, 1:22

Ce sujet a été automatiquement fermé après 24 heures suivant le dernier commentaire. Aucune réponse n’est permise dorénavant.