ATTENTION: Service Termination of Your meross Smart Device due to Security Concerns

Bonjour,

Ci-après message reçu de Meross chaque fois que je réinstalle ma prise dans leur appli Android
J’ai une seule prise monitorée toutes les 5 sec. :roll_eyes: pour surveiller ma pompe de relevage.

Ma pompe fonctionne beaucoup et j’ai donc besoin de cette précision de +/- 10 sec.
Une prise alternative compatible Jeedom à recommander ?

Merci :slight_smile:

Dear Customer,

This is meross cloud security team contacting you.
First of all, thanks for purchasing meross and we hope that you enjoy life with our smart products.
Recently our cloud security system has noticed that your devices are communicating with the could server at an extremely high frequency. We consider these behaviors abnormal and are concerned about the security of your devices.
Due to the security concerns and the intent to avoid any further potential damage, we will terminate the cloud services of these devices for now.
If you are sure that your devices are safe, NOT hacked, and are performing as expected. Please first lower your periodic request rate to no more than one message every ten seconds and then send an email to <support@meross.com>. We will resume cloud service for you within 24 hours. Please note that any abnormal high cloud request frequency will cause cloud service termination again.
Should you have any information you would like to provide us with or would like to offer us any clarification, please contact us within 24 hours.

Thanks!
meross Cloud Security Team

Bonjour,

Quel protocole avez vous de disponible ?