500 : internal server error lors d'ajout déquipements

Bonjour à tous et merci de me lire.

Je bug depuis plusieurs heure pour faire fonctionner ce plugin.
L’état de santé de mon Jeedom est ok (rien en rouge), je tourne sur un rpi3B+ avec ssd en version 3.3.53

Je ne sais pas quoi ajouter, rien de visible dans les logs du plugin.

Merci

Bonjour,
Si erreur 500 (et même de façon général) les logs http.error peuvent donner des infos

Sinon les logs du plugin en mode debug serviront quand même au dev

Merci pour la piste, voici les dernières lignes.

thrown in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php on line 30, referer: http://srv-raspi-01/index.php?v=d&m=kkasa&p=kkasa
[Sun Sep 27 14:35:42.698337 2020] [core:notice] [pid 784] AH00052: child pid 11103 exit signal Bus error (7)
[Sun Sep 27 14:35:42.698614 2020] [core:notice] [pid 784] AH00052: child pid 4513 exit signal Bus error (7)
[Sun Sep 27 14:35:42.698905 2020] [core:notice] [pid 784] AH00052: child pid 19207 exit signal Bus error (7)
[Sun Sep 27 14:35:42.699384 2020] [core:notice] [pid 784] AH00052: child pid 9266 exit signal Bus error (7)
[Sun Sep 27 14:35:42.699781 2020] [mpm_prefork:notice] [pid 784] AH00169: caught SIGTERM, shutting down
[Sun Sep 27 14:36:01.619273 2020] [mpm_prefork:notice] [pid 766] AH00163: Apache/2.4.25 (Raspbian) configured -- resuming normal operations
[Sun Sep 27 14:36:01.621901 2020] [core:notice] [pid 766] AH00094: Command line: '/usr/sbin/apache2'
[Sun Sep 27 14:37:28.443539 2020] [:error] [pid 2316] [client 10.44.1.100:44606] PHP Fatal error:  Uncaught Error: Class 'kkasa' not found in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php:30
Stack trace:
#0 {main}
thrown in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php on line 30, referer: http://srv-raspi-01/index.php?v=d&m=kkasa&p=kkasa
[Sun Sep 27 14:38:02.914881 2020] [:error] [pid 1070] [client 10.44.1.100:44690] PHP Fatal error:  Uncaught Error: Class 'kkasa' not found in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php:30
Stack trace:
#0 {main}
thrown in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php on line 30, referer: http://srv-raspi-01/index.php?v=d&m=kkasa&p=kkasa
[Sun Sep 27 14:43:32.267935 2020] [:error] [pid 2326] [client 10.44.1.100:45482] PHP Fatal error:  Uncaught Error: Class 'kkasa' not found in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php:30
Stack trace:
#0 {main}
thrown in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php on line 30, referer: http://srv-raspi-01/index.php?v=d&m=kkasa&p=kkasa
warning: commands will be executed using /bin/sh
job 13 at Sun Sep 27 14:45:00 2020
[Sun Sep 27 14:45:43.867884 2020] [:error] [pid 8766] [client 10.44.1.100:45854] PHP Fatal error:  Uncaught Error: Class 'kkasa' not found in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php:30
Stack trace:
#0 {main}
thrown in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php on line 30, referer: http://srv-raspi-01/index.php?v=d&m=kkasa&p=kkasa
[Sun Sep 27 14:59:17.096280 2020] [:error] [pid 794] [client 10.44.1.100:47838] PHP Fatal error:  Uncaught Error: Class 'kkasa' not found in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php:30
Stack trace:
#0 {main}
thrown in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php on line 30, referer: http://srv-raspi-01/index.php?v=d&m=kkasa&p=kkasa
[Sun Sep 27 14:59:45.165282 2020] [:error] [pid 8767] [client 10.44.1.100:47922] PHP Fatal error:  Uncaught Error: Class 'kkasa' not found in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php:30
Stack trace:
#0 {main}
thrown in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php on line 30, referer: http://srv-raspi-01/index.php?v=d&m=kkasa&p=kkasa
[Sun Sep 27 15:01:34.265328 2020] [:error] [pid 794] [client 10.44.1.100:48174] PHP Fatal error:  Uncaught Error: Class 'kkasa' not found in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php:30
Stack trace:
#0 {main}
thrown in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php on line 30, referer: http://srv-raspi-01/index.php?v=d&m=kkasa&p=kkasa
[Sun Sep 27 15:06:24.388146 2020] [:error] [pid 844] [client 10.44.1.100:48792] PHP Fatal error:  Uncaught Error: Class 'kkasa' not found in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php:30
Stack trace:
#0 {main}
thrown in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php on line 30, referer: http://srv-raspi-01/index.php?v=d&m=kkasa&p=kkasa
[Sun Sep 27 15:21:59.886468 2020] [:error] [pid 19315] [client 10.44.1.100:50960] PHP Fatal error:  Uncaught Error: Class 'kkasa' not found in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php:42
Stack trace:
#0 {main}
thrown in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php on line 42, referer: http://srv-raspi-01/index.php?v=d&m=kkasa&p=kkasa

Tente une réinstallation du plug-in la manifestement il y a qlq ch de corrompu.
Ou le plug-in est complètement buggé je ne sais pas.

Déjà essayé plusieurs fois.
Il semble en effet y avoir un souci avec les dépendances, le comportement ne semble pas normal même si tout les voyants sont vert.

Dans tout les cas merci de vos réponses.

Je viens de passer sous la version 4.0.61 pour test.
Je tombe sur un nouveau message d’erreur.

warning: commands will be executed using /bin/sh
job 16 at Mon Oct 12 14:47:00 2020
[Mon Oct 12 14:48:25.533325 2020] [:error] [pid 11747] [client 10.44.1.100:51780] PHP Fatal error:  Uncaught Error: Class 'kkasa' not found in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php:30
Stack trace:
#0 {main}
thrown in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php on line 30, referer: http://srv-raspi-01/index.php?v=d&m=kkasa&p=kkasa
warning: commands will be executed using /bin/sh
job 17 at Mon Oct 12 14:56:00 2020
[Mon Oct 12 17:44:04.934536 2020] [:error] [pid 5806] [client 10.44.1.100:34862] PHP Fatal error:  Uncaught Error: Class 'KKPA\Clients\KKPAApiClient' not found in /var/www/html/plugins/kkasa/core/class/kkasa.class.php:60
Stack trace:
#0 /var/www/html/plugins/kkasa/core/class/kkasa.class.php(82): kkasa::getClient()
#1 /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php(42): kkasa::getDebugInfo()
#2 {main}
thrown in /var/www/html/plugins/kkasa/core/class/kkasa.class.php on line 60, referer: http://srv-raspi-01/index.php?v=d&m=kkasa&p=kkasa
warning: commands will be executed using /bin/sh
job 18 at Mon Oct 12 17:46:00 2020
warning: commands will be executed using /bin/sh
job 19 at Mon Oct 12 17:54:00 2020
warning: commands will be executed using /bin/sh
job 20 at Mon Oct 12 21:32:00 2020
[Mon Oct 12 21:33:20.125781 2020] [:error] [pid 26025] [client 10.44.1.100:38196] PHP Fatal error:  Uncaught Error: Class 'kkasa' not found in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php:30
Stack trace:
#0 {main}
thrown in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php on line 30, referer: http://srv-raspi-01/index.php?v=d&m=kkasa&p=kkasa

Si ça parle à quelqu’un ?

Bonjour,

Exactement le même souci ici :frowning:

Jeedom Version : 4.0.61
Plugin 2020-02-18 05:07:06

[Tue Oct 13 11:45:31.496877 2020] [:error] [pid 13123] [client 192.168.1.153:58249] PHP Fatal error:  Uncaught Error: Class 'kkasa' not found in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php:30
Stack trace:
#0 {main}
  thrown in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php on line 30, referer: http://192.168.1.101/index.php?v=d&m=kkasa&p=kkasa
[Tue Oct 13 11:45:32.987888 2020] [:error] [pid 11817] [client 192.168.1.153:58248] PHP Fatal error:  Uncaught Error: Class 'kkasa' not found in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php:30
Stack trace:
#0 {main}
  thrown in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php on line 30, referer: http://192.168.1.101/index.php?v=d&m=kkasa&p=kkasa
[Tue Oct 13 11:45:46.547544 2020] [:error] [pid 11872] [client 192.168.1.153:58254] PHP Fatal error:  Uncaught Error: Class 'kkasa' not found in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php:30
Stack trace:
#0 {main}
  thrown in /var/www/html/plugins/kkasa/core/ajax/kkasa.ajax.php on line 30, referer: http://192.168.1.101/index.php?v=d&m=kkasa&p=kkasa&id=kkasa

Trouvé la solution sur un autre poste.
https://community.jeedom.com/t/plugin-kkasa-impossible-dinstaller-les-dependances/35724

En gros problème de compatibilité avec la version de PHP. Il faut passer en version 7.3.